I can’t open the campaign crates in my inventory. I've tried multiple times but it always tells me this:
“There was a problem opening your crate, please try again or check your inventory for new items Error Code: 1,510”
Here's a screencap I took of the error code.
Thanks in advance for you help!
Error 1510 was fixed for me with this patch, might want to log on to check.
EA Staff (Retired)Hey @CT-Lighter
Hmm, it looks like a sync issue to me 🤭 Have you tried to repair the game and clear Origin cache?
/Ataashi
Hi @EA_Ataashi
Thanks for the response. I have tried these things and it's still giving me the same error code. 😞
The RNG progression system is frustrating enough even without this nonsense. Any other ideas on a fix for these errors?
Thanks again
EA Staff (Retired)What campaign crates exactly you cannot open? Is it only the Discoveries one, perhaps? I've found a few other players reporting that they're unable to open just this particular crate.
Thanks for the answer!
/Ataashi
Hmm. It looks like they are having a similar issue to mine... Still unsolved too.. Any idea if a fix is in the works? ☹️
Thanks again
I posted this several times and even emailed EA numerous times.. they do not respond so not likely this will be fixed anytime soon.. if ever, EA does not do fixes
EA Staff (Retired)Okay, if that's the same issue I'm going to escalate it to our specialists. It's probably not something that can be fixed on your side 😳
I'm sorry for the inconvenience, but we'll try to get this solved.
Thanks again!
/Ataashi
I submitted a case to EA some time ago, and it was closed the next day with no response or help given! I have completed the entire campaign, Main plus Resurrection, and returned to complete the gathering of all collectibles. I started with "The Cleaner", got the last two collectibles, but the milestone only shows 2/3 collected. I have rerun the chapter multiple times, and although the game will not let me gather the collectibles, I still can't claim the reward. Why is my case marked closed when I haven't had a fix or any help? Why bother submitting these problems if all they do is close them without any fix?
EA Staff (Retired)Hey @ShennHidoor
If by any chance you chose "Report a bug" as your case topic? I'm asking, because such cases are sent to a special bug tracking queue and do not provide a response - I'm sorry for any confusion here ☹️
Coming back to your issue - your "The Cleaner" milestone progress still shows 2/3 collected even if you've got all of them, is that right? Can I ask on which platform are you playing?
Thanks!
/Ataashi
You are correct on both counts. I submitted my report as a bug under PS4 and BF II categories on help.ea.com, and although I have collected all three collectibles it only shows 2/3 on the "Salvager" milestone of that chapter so I can't claim the credits for that milestone.. I have completed, and been given credit for all chapters of the campaign, including Resurrection. I just didn't bother looking for the collectibles first time though.
Thanks for getting back to me, I really appreciate it.
EA Staff (Retired)No problem, @ShennHidoor
We're aware of the issues with completing a few milestones in SWB2.
I'll add your example to the already opened case.
Thanks for providing the details!
/Ataashi
