When I Try To Connect On BattleFront 2 It Says Error 524 I Think It’s Something To Do With A Child Account
Ive Changed My Date Of Birth, Family Settings, And Cleared My MAC Address And Still Nothing Has Changed
Community ManagerI’ve Tried This But It Does Not Work I’ve Looked Through A Lot Of Articles Aswell
Community ManagerI recently got Starwars Battlefront II for the Xbox One and I am unable to Connect.
The Error code is 524.
Why is it so hard to get in contact with EA to get such a common problem as error code 524 solved?!!!, can anyone help with this it’s driving me mad, kids can play such games as call of duty online but yet a Star Wars battlefront 2 game which let’s face it is aiming at kids who are purchasing it then can’t play it due to error codes and have such problems with.
I followed that link, filled in the options and the next screen doesn’t give a way to call or email. It’s an endless loop.
For the OP if they haven't gotten through to support, or other people who also haven't, I was able to get through to someone in chat. What they told me was that my 11 year old son had an "under age account" and it was against the law for him to play online. I tried to explain that Microsoft has settings that allow me to let him play online, including other EA games like Apex, but he insisted that it was illegal. He also couldn't explain why this only effects Battlefront II and not another EA game like Apex. Hopefully this saves someone else some time.
Throwing in comments like "It's illegal" is their get out clause here. Whats illegal about it? The online aspect? Well then why can they access other online games, including many other EA titles. What is the difference between playing Battlefront 2 online and playing Plants vs Zombies online? Both games are shooting each other up, both are EA titles. One allows my son online, the other doesn't.
Very frustrating and it would appear i'm far from alone in having this issue. Today was my sons birthday and i've spent hours trying to resolve this issue for him, being in lockdown he wanted to play online with his friends, they can all play online but he can't. My guess is that they aren't tethered to a Family account the way he is. By that, I mean that he is in the Family group. He has his own Xbox live account which is seperate from mine, he has no age restrictions placed on his microsoft settings - so why are EA not allowing him online in Battlefront 2, but will allow it for other similar games. Clearly legality can't be the issue here.
