I'm running into the same issue. Similar to previous respondents: my son turned 11, all he wanted was an XBox to play with his friends online, so he got the console and a year-long XBox Live Gold account for being a good kid. It took hours to set up the accounts, which was frustrating enough because he was anxious to play. And then at the end of it we find this message telling us he can't play online, and no clear path to resolution.
Very frustrating.
I agree this is really out of line here. My son just spent his birthday money on this game so me and him can just play some co op together re-enacting his favourite star wars moments but it can't happen because his account is too young. Very disappointed with the mechanism they have used here, it's just very frustrating to spend hours researching to find there's no solution here.
I'm over 18 i got error 524 locked out of multiplayer cant change it Customer service was no help felt like i been ripped off spent 2 hours trying to get star was squadron online to no avail avoid EA games AT all cost !!!!!
