Error Code 672 and 327

@ErufenRito_26 

Assuming you have tried all of the troubleshooting available up to this point, it may be worthwhile checking with your ISP to see if there are configuration changes they can make for you.

Thanks. 

Hey Barry, thanks for responding.

I called my ISP as you instructed, and asked them to make some "configuration changes" for me. The agent was understandably confused, and so I explained the situation.

The agent explained that the connection is most likely on the route between us, and we ran a few traces. We noticed timeouts would occurr 2 or 3 hops before reaching the server.

The agent concluded that this issue is most likely on your end.

And my background as a DevOps engineer, I'm inclined to agree.

When can we expect the team to start working on this half a decade old issue?

@EA_Barry hey!

You seem to have forgotten about this topic! Three weeks have gone by and I am still waiting for an answer. As a little green friend would say "How embarassing".

Feel free to escalate, I don't want you to feel presured or called out in any way.

Hey @EA_Barry.

Still me. Still no support. Still waiting.

Hi @ErufenRito_26, 

Those two error messages signal an issue with the connection on your end. @EA_Atic gave a good breakdown of what happens with most connection issues >> here <<.

There's two things to test to see if you get the same errors: 

• 4G: Do you have 4g device at home that you can use as a network device (like a phone)?
• VPN: If you have a VPN, could you try to use that next (If you don't have a VPN, that's ok).

- EA_Lanna 

Hey @EA_Lanna ,

As I explained in the original thread your team deleted for feeling "called out" even though all I did was state the facts, this issue has trascended homes and  like 3 or 4 different hardware configurations and 6 or 8 different service providers, from three different continents, on my experience alone.

Furthermore, this is not an issue I alone am experiencing, nor an issue that comes and goes. It is persistent and amply documented in this board alone. If we were to include other forums such as reddit, gamefaqs etc, there are literal tens of thousands of us experiencing this issue with the different flavors of error codes. Ultimatedly, the game is unstable at best, and has been for the past 5 years.

Furthermore, I also own Battlefield One and Battlefield V, as well as Anthem. All of them on Origin. Strangely enough, I do not experience disconnects nearly often neough on these games. It is exclusive to SWBFII.

My own testing, plus the fact that I also use other Origin games without issue, plus the literal tens of thousands of players experiencing this same issue for the past 5 years, plus living in 3 different continents, plus the rule of probability points this issue to be on EA's end.

When can we expect EA to take ownership of the issue and adress the very clearly documented EA's problem?

Well, I guess all I have left is to thank you for showing me you will not provide support, instead of telling me. Actions speak louder than words, after all.