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NoOneYouKnow93's avatar
NoOneYouKnow93
7 years ago
Solved

Error codes 524, 721, and 770 (PS4)

I suddenly cannot get online. My Ps4 network is up and running, my WiFi is 100%, I have not been banned or suspended in any way, and my PS Plus is active. 

I open the game up as usual, the menu tells me that I am offline, so I press R3 to connect, and that is when the error code came up. I tried 4 times, and three different codes were displayed : 521, 770, 721. 

Based on what I've seen amongst other answers, my hands seems tied on this one. I have not seen an option to contact EA Support, I just keep being directed here.

Don't know what's going on but this is a little frustrating. S**t happens, not blaming EA, but I sure hope a convenient solution will be revealed extremely soon. 

Suggestions welcomed.

  • NoOneYouKnow93's avatar
    NoOneYouKnow93
    7 years ago

    *update*

    I reinstalled the game, which seemed to have worked. It wasn't connected at first, but after pressing R3 once, connection was instantly successful.

    Hope this helps. 

6 Replies

  • NoOneYouKnow93's avatar
    NoOneYouKnow93
    7 years ago

    *update*

    I reinstalled the game, which seemed to have worked. It wasn't connected at first, but after pressing R3 once, connection was instantly successful.

    Hope this helps. 

  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    Thanks for coming back to us with an update @N🤭neYouKnow93 🙂

    I will mark your post as the accepted solution.

    /Ataashi

  • gosbamse's avatar
    gosbamse
    6 years ago

    Product: Star Wars Battlefront II
    Platform:Microsoft XBOX One
    What is your issue related to? General
    Summarize your bug Attempt to connect to online error code 524.
    What is your gamertag/PSN ID/EA Account name?SevenZebra96131
    How often does the bug occur? Every time (100%)
    Can you tell us the date (MM/DD/YYYY) that you saw the bug? 13/08/19
    What time did you see the bug? (HH:MM AM/PM) 20:00 PM
    In what game mode did the bug occur? Galactic Assault
    What is your time zone? Stocholm time(Sweden)
    Steps: How can we find the bug ourselves? Launch game with family account on "home xbox". Push down right thumb stick to connect.
    What happens when the bug occurs? Message is displayed, Account is not able to play online. Error code : 524
    What do you expect to see? I expected to be able to play online.
    Please select your region Europe
    AMD or Nvidia Model Number

  • DomiXD76's avatar
    DomiXD76
    6 years ago

    I have had this issue for a while. Me and my friend have homeshared (we can acces eachothers game library), and my friend has SW BF2 in there. I can download and access any other game, except this game. My friend told me, that he has purchased it, and it is not the EA membership that gives him access. We wanted to play together, but as it turns out, that every EA game he has bought AND is included in the  EA membership can not be played by me. This issue is dumb, and games bought should take priority above games in EA access. I would like this issue to be resolved, as he has planned on playing the game with me and bought it (through microsoft store) intending that we play together or against eachother. If there is any way (other than cancelling his EA memberhsip) to resolve this problem, i would be happy to hear it.  

  • Fishermanslap's avatar
    Fishermanslap
    6 years ago

    Hello,

    I currently find myself unable to connect to online in any way shape or form in SWBF2. I receive connectivity errors despite being able to play many other games on the origin network and no matter how many times I retry the connection it will not work.

    The only workaround I have found for this bug is to have a friend who is online invite me to their lobby, then the game will stay connected for as long as the session lasts.

    Fixes I have tried include, disabling my firewall, virus program, restarting, putting Origin into developer mode. None of these have worked

    I am playing on PC, if any other details are required please let me know. Thank you for reading 🙂

  • Fishermanslap's avatar
    Fishermanslap
    6 years ago

    Have now tried a full reinstall of the game, still no dice with being able to get online :l kinda disappointing. Hope a fix comes soon.

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