Community Admin@BulletMagnetEd Yes, this seems to affect a relatively small number of seemingly-random users on each platform.
@ZekeStarkiller Yep, legitimate card gains that should be increasing the class level will also add onto the illegitimate levels from the issue.
Cheers
I suggested this on the other thread:
"With this info, it seems like there should be a way to easily discern which cards are the dups and issue credits accordingly? If players are doing it with Excel spreadsheets, EA should be able to evaluate much more easily since you have access to the source data. Obviously EA is not going to start blanket issuing millions of credits but there could be a legit and fair way to credit appropriately. First step would be to actually correct the issue as to why the dups are not being credited. Second would be to run a simple check sum evaluation of the card inventories, all the duplicates would be noted, transferred from the collection inventories to a "duplicate crate" that the player opens again. If the issue has been corrected properly, the entire crate of duplicates would now issue credits for each card. No one has to go back and check the logs for each player, the algorithm looks at each players collection on boot and automatically fixes everything. Hopefully you guys are way ahead of this but given your scenario, it should be a simple fix."
Community Admin@ZekeStarkiller Yep!
If I understand the system correctly, when you upgrade the older card should be quietly invalidated/discarded, and this doesn't seem to be happening to those affected.
"If I understand the system correctly, when you upgrade the older card should be quietly invalidated/discarded, and this doesn't seem to be happening to those affected."
Are there any issues with the "effects" of the card as well then? If we are upgrading from grey to green, and the system doesn't appear to be working correctly, are we getting the buff for the green card or is the player retaining the lower buff for the grey card even though it is showing green? Is it stacking and giving both the buffs for the grey and green (I can't imagine that is the case but worth checking into)?
Also saw an "issue" yesterday when I opened a crate and received an upgrade (to green) on an equipped card (previously grey). Normally I will get the little yellow indicator on the corner of the card showing me "new" content was received. In this case there was no indicator. Went to view the new content, opened the appropriate vehicle, and saw the card was already equipped (meaning it was already equipped when grey, the upgrade just turned it to green). The system may be designed that way but thought it was worth noting.
