Forum Discussion
EA_Barry
Community Manager
2 years agoTry these troubleshooting steps, thanks.
- Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
- In the EA app, click on the game and then Manage, Repair (included for other readers)
- Download and install all available Windows Updates
- Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- ryan114442 years agoNew Scout
Still doesn't seem to work. It looked like it was going to work for a second, but still crashed. Tried multiple times. Just un-installed and will re-install again tomorrow and hopefully that helps, but hasn't in the past.