Game Crashes on Capital Supremecy

Question

Product: Star Wars Battlefront IIPlatform:Microsoft XBOX OneWhat is your issue related to? GeneralSummarize your bug Whilst on the ship phase of CS, Game closes and goes back to the console home screen What is your gamertag/PSN ID/EA Account name? Bowcaster26How often does the bug occur? Every time (100%)Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/23/2019What time did you see the bug? (HH:MM AM/PM) 15.50In what game mode did the bug occur? Capital SupremacyWhat is your time zone? GMT (UTC)Steps: How can we find the bug ourselves? Be in the 2nd phase of CSWhat happens when the bug occurs? Game closes and goes back to the console home screen. No errorsWhat do you expect to see? Please select your region EuropeAMD or Nvidia Model Number ‌Product: Star Wars Battlefront IIPlatform:Microsoft XBOX OneWhat is your issue related to? GeneralSummarize your bug When playing on the Capital Ship phase on CS, the game will just pause and go back to the XBox homescreen. No error message is given. Has happened on 3 matches in a row so far. 2 on Kamino - 1 for each faction and on Naboo as RepublicWhat is your gamertag/PSN ID/EA Account name? Bowcaster26How often does the bug occur? Every time (100%)Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/23/2019What time did you see the bug? (HH:MM AM/PM) 12:00In what game mode did the bug occur? Capital SupremacyWhat is your time zone? GMT (UTC)Steps: How can we find the bug ourselves? End up on the 2nd phase of CS. Found no other pattern What happens when the bug occurs? Game closes and goes back to the console home screen What do you expect to see? NaPlease select your region EuropeAMD or Nvidia Model Number‌

truemonado26 · Answer

Just randomly when playing. it seems to be random.&nbsp;Had the same issue on Galactic Assault now too.Friends are reporting issues on HvH too now

runout420 · Answer

This has been happening to me ever since the 10/23/19 update. It happens at least 80% of the time, sometimes as much as 90% of the time. It is very random, but usually seems to happen when the fighting gets hectic and the frame rate dips due to the amount of action occurring on screen. That does not mean it does not happen other times. I've had it crash right when the match loads, whereas other times it occurs at the end of the match.

This makes the game unplayable. I put 20 hours of gameplay in it last week. This week I got maybe 5 hours due to this bug.

ea_atic · Answer

@TrueMonado26  do you get this crash when the game is in transition from ground to air or back or just randomly when playing? /Atic

stonedhenge2 · Answer

Approx 80% of time it will be transition to or from capital ship phase, the other 20 has been random with no noteworthy activity except one time as chewbacca I was savaging a reactor and it got me, seems to happen more often when I'm crushing rather than losing,

batmantheeterna · Answer

@EA_Atic I have been having this same problem and this has been happening randomly throughout the game

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Game Crashes on Capital Supremecy

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