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My game crashed also in the middle of a hero showdown match, however I did receive an error message. The fatal error message can be seen in my screenshot. I do not know what made my game crash, but I suspect it has something to do with DirectX or Nvidia drivers, that are both up-to-date.
Hey, @Julybil try to do a clean reinstall of the GPU drivers and see if it happens again.
/Atic
- 8 years ago@EA_Atic After this bug happened for the fifth time today, all my star cards were unequipped and I got all the introduction messages displayed when doing something. The game now thinks I am playing it for the first time. I do not know if this was the intention of EA to let this happen or that this is another bug. I did not lose any progression, but I had to re-equipe every single star card for every class. This was very annoying, so I hope this was not a bug.
- 8 years ago
@EA_Atic Just saw my progression in the battle scenarios got reset after this bug happened. How can I restore my progress?
- 8 years ago
@EA_Atic I do not know if my up-to-date battle scenario data (where I had completed every battle scenario with all 3 tiers) is stored locally or in the cloud. Maybe my cloud data storage and local data storage have overwritten each other after the fifth crash that day, so could it be that my progression is lost for ever? After the previous steps I did (see my other messages on this topic) and playing the game on my cloud save today, this happened to my main menu (see screenshot). In the collection menu the characters would not show up and I think I need to reinstall the game just to get rid of some bugs. If I reinstall the game will my progression in battle scenarios be lost for ever? I hope you can react on my messages and help my with my problem.
- 8 years agoWhat version of DX are you running?
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