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Hey @nygmaa47,
rest assured we're constantly looking into this. As long as there are computer games, there will be people trying to manipulate things to their own advantage. There is a sound community though that does a great job in reporting those players, and there are several mechanisms in place to make sure cheaters will be sanctioned.
And trust me, if FairFight "literally" did nothing, out Terms of Service department would be less busy. So just kick back, relax, and enjoy the wait for the beta by checking out more infos about the story here.
Rest assured your not doing * about hackers. The game is a * joke right now, minimum 20% hackers in every single game. People i have reported over 1000 times are still there hacking. You are literally not doing * at all, no game in the world have even 1% of as much problems cause of cheaters as SW:BF. Why, cause you have no system like EVERYONE else wich detects hacker programs running while origin/games are running, that something(hacks) are manipulating your games. You have no system that detects unusual behavior/score/win rate/Kill-Death ratio and so on. Look at other games made by other companies, and you will see that they have almost no hackers at all, why, cause they have a system that * up the hackers and getting them banned within hours, sometimes even minutes after they start cheating. Some companies even ban entire accounts(all games on account), entire IP-adresses, physical adresses, phone numbers, real life identities and so on so they cant even access websites, apps, servers, games, shops(so they cant rebuy and start hacking again, also paymentform bans, entire paypal accounts, credit card bans and so on).
I think(just a guess) that you have no one or extremely few people who are employed to stop hackers/actively work only with banning and investigating and such while other companies have 50-100 people working constantly 24/7 with this, wich obviously gives compleatly different results compared to what looks like an automated system on EA's side.
I bet EA dont do anything of the things i have mentioned except once in a while ban a player here and there. This is very sad and have completly ruined what should have been the greatest game ever made. Right now it'snothing but an unplayable mess, If possible refund me the 120 euro i once paid!!!
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