High Latency in LA?

Hey, @BudaKhan 

Your UO Trace shows a wide ping variance coming right out of the router and at hop 5 it spikes to an average ping of 286ms. Are you on a WiFi connection and when you ran these results were they done from a WiFi or wired connection? We're not aware of any disruptions to the servers from that region. You can try changing the server ping sites in game, but the UO trace shows how your connection is reaching our servers and it shows there is trouble at those server sites it's hitting along the way your ISP should investigate. 

Do you use Killer Control Center? Check out this post.

Understanding your results from a UO Trace

There are a few things to keep your eye out for when running these tests.

• High ping times: If your average ping times are often above 150ms, you’ll see slower response times in-game. If they’re over 200ms, you’ll probably have connection drops.
• Packet loss: If you see numbers other than 0% or 100% in the % Loss column, it means data is being lost at that point in your connection. If you see it in more than one place, or if the numbers are high, this is probably what’s causing your connection issues. Make a note of the hops where packet loss is happening, and contact your ISP to let them know about it
• Big differences between the best/worst ping times: This is a good indicator of an unstable connection. The difference between your best and worst ping times should be 100ms at most. If it’s more than that, that means a jittery or spiky connection.This is what causes lag in games and is the source of frustrating inconsistencies in performance. If you see this in your UOTrace, talk to your ISP about that, too.