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DYSPROssium's avatar
DYSPROssium
Hero (Retired)
6 years ago

How to fix: Weapon, attachment or star card is unlocked but not selectable

Hello there, This thread explains for PC, Xbox One and PS4 how to solve the following issues: You finished a weapon challenge, but the weapon is still not selectable. You finished an attachm...
Commandah's avatar
Commandah
5 years ago

I tried everything to unlock this weapon, @EA_Atic I was hoping to get into contact with you about fixing this? I also filed support tickets and even got in contact with the support team to no avail.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago
    Did you open crate menu and had a look there? @Commandah

    Support can help but tell them that the milestone is stuck.

    /Atic
    • Commandah's avatar
      Commandah
      5 years ago

      I've checked the crate menu, nothing is there. I had also contacted support before, unfortunately they weren't able to help.

      • EA_Atic's avatar
        EA_Atic
        Icon for DICE Team rankDICE Team
        5 years ago
        @Commandah did you tell them that the milestone is stuck?

        As it stands, we cant help with unlocked items on the forum. As this is a public forum cant help with account or missing item issues.

        /Atic

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