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Anonymous's avatar
Anonymous
7 years ago
SolvedApproved

How to report a person when this happens

How to report a person ingame when this happens everytime? For some odd reason the video is upside-/down in here..live with it...The profiles clicked on is just some randoms

  • EA_Ataashi's avatar
    EA_Ataashi
    7 years ago

    Hi @Wulgan

    We're aware of the reporting issue in SWB2. As @DYSPROssium mentioned, it's probably connected with Origin in-game problem 😞

    For now we suggest to report cheaters using these steps:

    Origin

    1. Open your Friends List.
    2. Click the Add a Friend button.
    3. Search for the ID of the user you want to report.
    4. Click on their name to open the user's Profile.
    5. Click Report User and tell us what sort of problem you're having.

    If you can, include this information:

    • The screen name, Gamertag, PlayStation™Network online ID, or ID of the offender.
    • A screenshot of the action as it happens.
    • A screenshot of the main score screen.

    And thanks for attaching the video. Even upside-down - it's still useful!

    /Ataashi

3 Replies

  • DYSPROssium's avatar
    DYSPROssium
    Hero (Retired)
    7 years ago

    Hello @Wulgan

    Origin in game has some serious problems currently. If you quit the game on PC, you will always be promted with a cloud sync problem. 

    I haven't been able to open Origin in Game since that bug happened. I cannot open it and it gives me an error message. It also doesn't allow me to report players anymore.

    This however is not only with the star wars battlefront 2, it happens in other Origin games as well. Hopefully they can fix it soon.

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved
    Regarding the cloud sync or PC sync: The same thing here. But I don't get the error message.
  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    Hi @Wulgan

    We're aware of the reporting issue in SWB2. As @DYSPROssium mentioned, it's probably connected with Origin in-game problem 😞

    For now we suggest to report cheaters using these steps:

    Origin

    1. Open your Friends List.
    2. Click the Add a Friend button.
    3. Search for the ID of the user you want to report.
    4. Click on their name to open the user's Profile.
    5. Click Report User and tell us what sort of problem you're having.

    If you can, include this information:

    • The screen name, Gamertag, PlayStation™Network online ID, or ID of the offender.
    • A screenshot of the action as it happens.
    • A screenshot of the main score screen.

    And thanks for attaching the video. Even upside-down - it's still useful!

    /Ataashi

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