I bought the game on Steam. Showed I could play in many languages including English. Now, whenever I start up the game,It is stuck on Russian no matter what I do. I've done everything I could in the forums and all suggestions from the live help and nothing worked. I live in America, Got the game with an American Pc. Purchased it with an American Bank. How could it not be in English?This was supposed to be for my Dad who is currently termanilly ill and i was trying to set it up for him but how can we understand anything if its not in the Native Language of the country in literally In.

No worries @ThyNuggett. The best thing to do is to chat with Steam support as our team simply would not be able to offer assistance for any issues related to game language options on a purchase made from Steam. Darko

How would i change the language on Battlefront 2?

19 Replies

DarthFDG
Hero+
4 years ago
Post a screenshot of where in Steam it says the exact version you purchased can play in English.

Also, include here which other posts from this forum you tried.

Which live help couldn't help you? EA or Steam?
ThyNuggett
4 years ago
It says clearly it's available in English, French, Spanish, Italian, German, etc. I don't remember the exact posts but I've tried uninstalling it and reinstalling it (with the language set to English of course) I also tried changing some sort of file that I tried to find and never worked, I also restarted my pc and then redownloaded it and it didn't work, and lastly I tried setting a VPN to my own location and installing it but that didn't work either. and it was EA that couldn't help me.
DarthFDG
Hero+
4 years ago
I can understand why you posted that screenshot. However, it's not the one I'm looking for. The screenshot you posted shows that it is possible to buy the game in different languages. I'm looking for the screen shot that shows which version you bought that says it includes English. It is possible you bought a version that does not support English. However, I can't say for sure, until I see it.
m1k3ol
Hero
4 years ago
@ThyNuggett Main question would be, how did you got the Russian Store exclusive version?

There's no way to get it while living and login from the USA

If you got it while "visiting" Russia or a code from elsewhere, you're stuck with this version and need to re-purchase in the american store if you want other languages

This is a mechanism used by several companies to avoid people jumping around to abuse the regional pricing
ThyNuggett
4 years ago
Yeah i just bought it off of Steam and last time i checked Steam is pretty trusted with those kind of things
m1k3ol
Hero
4 years ago
@ThyNuggettOn Steam, upper right corner, click on your user name, then Account details

On that screen click on "View licenses and product key activations", also on "view purchase history"

That shows how you got the game, on which store and which currency was used for the product

On "view purchase history" you can click on the product to get help

There's no reason for you to have the Russian Store exclusive version unless you specifically got it there (or a code from there), but if you have it and you didn't purchase it there, you have to contact Steam since that's an issue on their store, not on EA or Origin
If you mistakenly got it while using a VPN, the only way to go is to refund it, there's no way to change store versions
ThyNuggett
4 years ago
But it says i got it with U.S dollars
ThyNuggett
4 years ago
@m1k3ol when I also go to steam support it redirects me to EA support or the official EA website
ThyNuggett
4 years ago
I am also a bit confused as to which screenshot you would need, I have the receipt of the purchase if u want that? i'll obviously remove the confidential information.
m1k3ol
Hero
4 years ago
@ThyNuggett if it was a direct purchase on Steam, you have to contact them through the menu I mentioned

There's no way that menu is directing you to EA/Origin, that's not how it works for purchases done on Steam, nor an option

Are you sure you're using the menu I told you to check?

There's no way for EA or Origin to change the region of your purchase through Steam