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brandon5858's avatar
brandon5858
Seasoned Newcomer
21 days ago
Solved

I cant unlink my old account

I cannot unlink my old xbox account from the EA account it is currently linked to. I cannot log into my old EA account because it uses a Yahoo email that was converted to a Gmail address. This change prevents me from bypassing the 2 factor authentication to get in my old EA account. The 2 factor authentication currently sends verifications to a email that does not exist. Please contact me to unlink my account or disable the 2 factor authentication.

  • You need to reach out to EA support to get this addressed. No one in this forum will be able to address it.

1 Reply

  • You need to reach out to EA support to get this addressed. No one in this forum will be able to address it.

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