Forum Discussion

4 years ago

Invalid License Error 0x7E

Hello, I've just downloaded Battlefront 2 using Origin, and an error message popped up. Whatever the problem is, it seems to be preventing me from playing the game. The error message is: Invalid li...

EA_Atic

DICE Team

4 years ago

Hey, @bagthesnoot make sure that all drivers for windows are up to date, also worth to reinstall the GPU drivers for your PC.

You can also try to do a clean boot to see if there any programs messing with Star Wars: Battlefront 2 and turn off any overlay programs for example Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have?

Let me know if this works or not for you. 🙂

/Atic

bagthesnoot
4 years ago
Thanks @EA_Atic I've attached my dxdiag.
Will try updating drivers, clean boot, etc
I also tried launching the game again and this time it asked me to enter a product key, or sign in again. After I signed in again it gave me the same error message as before.
DxDiag.txt82 KB
- EA_Atic
  DICE Team
  4 years ago
  Looking at that Dxdiag you are missing a GPU. You need a dedicated GPU in order to play and your CPU is below the minimum requirements for the game. The minimum requirements are below. @bagthesnoot
  
  Minimum Requirements
  
  Spoiler
  
  OS: 64-bit Windows 7 SP1/Windows 8.1/Windows 10
  Processor (AMD): AMD FX 6350
  Processor (Intel): Intel Core i5 6600K
  Memory: 8GB RAM
  Graphics card (AMD): AMD Radeon™ HD 7850 2GB
  Graphics card (NVIDIA): NVIDIA GeForce® GTX 660 2GB
  DirectX: 11 Compatible video card or equivalent
  Online Connection Requirements: 512 KBPS or faster Internet connection
  Hard-drive space: 60GB
  
  /Atic
  - bagthesnoot
    4 years ago
    @EA_Atic I have a GTX660M. Is that not a dedicated GPU? Or did it not show up in the Dxdiag?
    And I know that both the 660M and my CPU are below the minimum requirements, but I had hoped that I might still be able to play the game at lowest settings even if at low FPS, because I'd seen some youtube videos of people claiming to be playing with the 660M. Would you say that is an unrealistic hope?
    It also seemed like the error message was unrelated to my specs being a little low. Could it really have been triggered simply by not meeting the minimum reqs?