EA Staff (Retired)
EA Staff (Retired)Hey everyone,
We've just finished some back-end maintenance, which main goal was to improve the matchmaking experience.
Your feedback is as always appreciated.
Thanks!
/Ataashi
EA Staff (Retired)Hey again, everyone!
You've probably noticed that I moved a few posts to this thread. Please try to only add the examples of poor EOR matchmaking using the template from the first post in this topic. You can continue your discussions in the Community Transmission Matchmaking topic.
Thanks!
/Ataashi
@EA_Ataashi- Had another issue yesterday on US Virginia ping site (Remember my default is Aus ping & Xbox). I use the Virginia ping as I can get into smaller mode games without any problem.
Yesterday afternoon I was playing Strike with 8 players each side, EOR MM sent us to another map with a 5 & 4 split. The trooper selection screen was showing "waiting for 1 player" then went into the game start countdown. I checked the lobby again and found we again had 8 & 8 split - good full lobby! The countdown stopped and showed waiting for 1 player again. Lobby check showed that a player had dropped out and we had an 8 & 7 split. This happened several times with players dropping out but eventually the game started.
My questions are why were we only waiting for 1 player with a split 5 & 4? , would the game have started with 5 & 5? & why didn't the game start at 8 & 7 which was inside the team sizing 2 player differential for Strike?
@EA_Ataashi- Have another one for you.
I have quit GA whilst matchmaking is in progress, selected the confirmation. The title splash screen came up as normal and I walked away for a break only when I came back, I have found my self in the middle of a GA match. This has happened a couple of times but not every. To further this, I did the same yesterday after being put in a lobby that didn't have enough players to start (everyone was quitting) ,quit and was put back to the main menu as normal. Tried to search for new game but couldn't - GA was greyed out. Back to the start screen (see clip below).
Notice top left corner? "group playing - r/stick Join" ? I could do nothing, tried the right stick & nothing happened. In fact, I pressed it a few times thinking a double press might take me out of it. Nothing happened. GA tile stll greyed out on the deeper menu. About 3-5mins later the notification disappeared and I was able to continue as normal. Is this caused because during a game I have accidently spawned on someone in a group? How do I get out of it if it happens again?
Alliecat7803
PS4
Canada
Ping Oregon
Various game modes
Time: approximately 10:00 am PST Tuesday.
Problem: I was playing SA, and two friends hit "join" to join me in the social hub of the game. I "invited" them so that we would continue to play together (as matchmaking simply does not keep friends together if they just "join", if they are not in a group, it is almost a guarantee that matchmaking splits them apart). I also created a PS4 party to make it easier to chat, as game chat always cuts out during the matchmaking. But one person got booted from the multiplayer group during the matchmaking, and was unable to rejoin us in-game. He showed as in the group, and in our party, and he had good connection. However, he kept being placed "in the queue" even though our team needed a few more players. Sometimes the match started loading for him, then he was booted to the menus. After trying a few things, such as resetting the game, etc, the only thing that worked was for ALL of us to leave the group, and start a new group, and then we could play together. Note: the exact same thing happened to me a few days ago, but I don't remember the time. We didn't think of all leaving the group and starting a new one, so I just abandoned the game and went and played Fallout instead. So bottom line here is that the matchmaking is still not a good experience for people playing in groups.
Other feedback: I have noticed a change in the balancing of numbers before a game begins, glad to see that. However, we still end up waiting a lot for players, and are frequently taken out of a full room and dumped into a half-empty room that takes a long time to balance or fill up. Not impressed with the fact that this problem is still lingering.
