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EA_Ataashi's avatar
EA_Ataashi
Icon for EA Staff (Retired) rankEA Staff (Retired)
8 years ago

Issues with the EOR matchmaking system - examples

Hello everyone! We noticed that some players are experiencing many issues with the new EOR matchmaking system. You might have seen me already asking around for more feedback or some details (huge ...
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
7 years ago

Hey @ggibb65 @manear26,  Strike is working no issue with the game mode, at what time a day are you trying to play it and in what region and platform? 

Can you do an Uo-tracer and upload it to case on EA help and I'll take a look. 🙂 

/Atic 

ggibb65's avatar
ggibb65
Hero (Retired)
7 years ago

@EA_AticThanks for the reply

My region is Australia (23ms ping) Platform is Xbox one. Time is anywhere between 2.0 pm & midnight AEST.

I have completed the UoTrace and the result is as follows:

1st: 

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 192.168.0.1 1 0ms 0ms 0% 120 / 120 0ms / 18ms
* Unknown Host * 0.0.0.0 2 0ms
* Unknown Host * 58.160.250.130 3 19ms 12ms 0% 120 / 120 9ms / 43ms
bundle-ether4.cha-edge902.brisban203.50.44.38 4 9ms 12ms 0% 120 / 120 9ms / 28ms
bundle-ether7.cha-core4.brisbane.203.50.11.142 5 12ms 13ms 0% 120 / 120 9ms / 23ms
bundle-ether20.ken-core10.sydney.203.50.11.178 6 44ms 27ms 0% 120 / 120 23ms / 44ms
bundle-ether1.pad-gw11.sydney.tel203.50.6.61 7 32ms 28ms 0% 120 / 120 23ms / 47ms
bundle-ether1.sydp-core04.sydney.203.50.13.90 8 26ms 27ms 0% 120 / 120 22ms / 41ms
i-52.tlot-core02.bx.telstraglobal202.84.137.101 9 199ms 198ms 0% 120 / 120 195ms / 213ms
i-93.eqla01.telstraglobal.net 202.84.251.194 10 199ms 200ms 0% 120 / 120 194ms / 259ms
zayo-peer.eqla01.pr.telstraglobal134.159.63.18 11 197ms 198ms 0% 120 / 120 195ms / 222ms
ae13.cs1.lax112.us.eth.zayo.com 64.125.28.230 12 265ms 100% 0 / 119
ae3.cs1.dfw2.us.eth.zayo.com 64.125.29.52 13 262ms 100% 0 / 119
ae5.cs1.iah1.us.eth.zayo.com 64.125.28.98 14 260ms 100% 0 / 119
ae3.cs1.dca2.us.eth.zayo.com 64.125.29.48 15 261ms 100% 0 / 119
ae27.cr1.dca2.us.zip.zayo.com 64.125.30.247 16 284ms 280ms 0% 119 / 119 275ms / 318ms
ae22.er2.iad10.us.zip.zayo.com 64.125.29.121 17 273ms 267ms 0% 119 / 119 262ms / 282ms
64.125.199.190.t00673-02.above.ne64.125.199.190 18 266ms 265ms 0% 119 / 119 262ms / 282ms
* Unknown Host * 159.153.92.98 19 261ms 262ms 0% 119 / 119 258ms / 281ms
* Unknown Host * 159.153.92.94 20 282ms 283ms 0% 119 / 119 279ms / 299ms

2nd:

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 192.168.0.1 1 0ms 0ms 0% 101 / 101 0ms / 18ms
* Unknown Host * 0.0.0.0 2 0ms
* Unknown Host * 58.160.250.130 3 11ms 12ms 0% 101 / 101 8ms / 38ms
bundle-ether4.cha-edge902.brisban203.50.44.38 4 12ms 12ms 0% 101 / 101 9ms / 28ms
bundle-ether7.cha-core4.brisbane.203.50.11.142 5 12ms 13ms 0% 101 / 101 9ms / 29ms
bundle-ether20.ken-core10.sydney.203.50.11.178 6 26ms 27ms 0% 101 / 101 23ms / 48ms
bundle-ether1.pad-gw11.sydney.tel203.50.6.61 7 25ms 27ms 0% 101 / 101 23ms / 46ms
bundle-ether1.sydp-core04.sydney.203.50.13.90 8 27ms 28ms 0% 101 / 101 24ms / 44ms
i-52.tlot-core02.bx.telstraglobal202.84.137.101 9 199ms 199ms 0% 101 / 101 195ms / 219ms
i-93.eqla01.telstraglobal.net 202.84.251.194 10 197ms 201ms 0% 101 / 101 194ms / 258ms
zayo-peer.eqla01.pr.telstraglobal134.159.63.18 11 196ms 199ms 0% 101 / 101 194ms / 221ms
ae13.cs1.lax112.us.eth.zayo.com 64.125.28.230 12 264ms 100% 0 / 101
ae3.cs1.dfw2.us.eth.zayo.com 64.125.29.52 13 262ms 100% 0 / 101
ae5.cs1.iah1.us.eth.zayo.com 64.125.28.98 14 262ms 100% 0 / 101
ae3.cs1.dca2.us.eth.zayo.com 64.125.29.48 15 259ms 100% 0 / 101
ae27.cr1.dca2.us.zip.zayo.com 64.125.30.247 16 278ms 280ms 0% 101 / 101 276ms / 304ms
ae22.er2.iad10.us.zip.zayo.com 64.125.29.121 17 263ms 269ms 0% 100 / 100 262ms / 301ms
64.125.199.190.t00673-02.above.ne64.125.199.190 18 264ms 265ms 0% 100 / 100 262ms / 282ms
* Unknown Host * 159.153.92.98 19 263ms 263ms 0% 100 / 100 260ms / 284ms
* Unknown Host * 159.153.92.94 20 292ms 284ms 0% 100 / 100 281ms / 304ms

Just a little more, I generally have no problems getting games in GA/HvsV on my local site but all other modes are no-go. I use US Virginia for those modes and generally get into games without too much wait. When on this site I get the slow internet connection top right of screen (usually 3 bars) but gameplay is fairly good (lag is almost non-existant).

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