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GOOMAS's avatar
GOOMAS
7 years ago
Solved

Jerky movement in BF2 XBOX One X. Game almost unplayable.

Product: Star Wars Battlefront II Platform:Microsoft XBOX One What is your issue related to? General Summarize your bug Over the last two days I have noticed Battlefront 2 is almost unplayable. My...
  • EA_Blueberry's avatar
    EA_Blueberry
    7 years ago

    Hey @GOOMAS

    Let us know if the game is still slow after these steps:

    1. Unplug the modem and router power for at least 3 minutes to refresh your connection to our servers.

    2. Power cycle the console: http://bit.ly/XB1_PowerCycle

    3. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
7 years ago

Hey @GOOMAS

Let us know if the game is still slow after these steps:

  1. Unplug the modem and router power for at least 3 minutes to refresh your connection to our servers.

  2. Power cycle the console: http://bit.ly/XB1_PowerCycle

  3. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.

GOOMAS's avatar
GOOMAS
7 years ago

Just saw this post now, I did everything in there yesterday except the MAC address change and it didn't fix it. I'll try the MAC address thing tonight and respond back. More testing I did last night was interesting. The problem is completely isolated to Galactic Assault. Every other mode I tested played perfectly. So I hesitate to think this is a networking problem and more like some bug in the GA code only. I have a video showing how bad this is here...
https://xboxdvr.com/gamer/dirtonafrook/video/65920855
https://xboxdvr.com/gamer/dirtonafrook/video/65923576
https://xboxdvr.com/gamer/dirtonafrook/video/65920924

You will notice the "Slow internet connection" popping up on occasion, but my connection is totally dedicated, always has been. As stated, this is the only game/section of all the 68 games I own that started doing this over the last couple of days. I see no problems with any other games (Including EA games like Battlefield V).


  • GOOMAS's avatar
    GOOMAS
    7 years ago

    Network stats screenshot (taken using cell phone since the Speedtest app on Xbox doesn't allow screenshots or recordings)...

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