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Austin240's avatar
6 years ago

Lag which makes the game unplayable Xbox one

I've never noticed much lag before the Felicia update but I can't join a single game of any kind where I am treadmilling and rubber banding every 5 seconds (no exaggeration) what is the issue here? How can I fix it? I guarantee it's not my internet because every other game works fine. I've seen some comments saying to turn of "share usage data" which I've done, but that did not fix anything.

1 Reply

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Austin240 

    Which server site are you connecting to? (It's located under the settings menu). 

    If you change it to one spot to the left or right does that improve your connectivity? Whenever I'm lagging on Xbox I do these steps below and they usually do the trick. Let us know how it goes. 👍

    Reboot the Network

    1. Unplug the modem/router power for about 5 minutes to refresh the network. A fresh connection can help clear up most basic connectivity issues.

    Xbox One:

    Power Cycle the Console

    1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
    2. Unplug the console's power cable. Wait 10 seconds.

    Important Be sure to wait 10 seconds. This step resets the power supply.

    1. Plug the console power cable back in.
    2. Press the Xbox button on your console to turn on the Xbox One.

    Clear Mac Address

    1. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.

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