4 years ago
Language Additions
Hello! I talked with an EA customer support person, and a problem that I have is that Battlefront 2 isn't in English. When I bought it, the game store page stated that it would be in English but it'...
Hey @aiviloo0,
May I ask where you have purchased the game & what platform you're playing on?
Also, are you located in Poland by any chance, while having your EA account set to another country & with the English language?
I am asking this because it's possible that you've bought a region (language) locked version of the game, that is the only option in your region.
If you're located in Poland for example, the Origin store will automatically point towards the Polish version of the store. And because of that, it's possible that you've bought a region/language locked version of the game, that is only available in Polish.
Unfortunately, this is not something that can be changed or bypassed.
Hello @EA_Leeuw !
Yes I bought the game in Poland. That kinda sucks, but when I checked the languages that were with the game (in Poland) it said that the game would be in English. I heard my friends having this problem so I checked. When I bought Battlefront 2 I had no English option, which isn't what was advertised technically when I checked the store page. I think I took a photo when I was talking to my friends about it but I have to double check, but it just sucks that I bought the game with both English and Polish as an option when I only got Polish.
Also, the staff I spoke to about this said it was able to be fixed and that they would talk with other staff about fixing it and adding English? Is that still possible because I'm getting a lot of mixed answers.
I don't want to download mods because those are annoying I only want the game to be in English.
If theres seriously no way I can fix it and the staff member I spoke to didn't fully know if I can have it in English, can I get a friend from the U.S to buy a code for me in English and will my progress save? Or can I buy it on Steam, and will English be an option there? With all respect this is just really frustrating because English was stated to be an optional language, and now half of the game I can't even understand.
Hey @aiviloo0,
I understand the frustration & possible confusion. It's indeed the case that the game is available in English (its official main language), however it's possible that the English option is not available for certain regions.
If you take a look at the Polish page of the game for example, you can see that the game is only available in Polish, which means that it is region/language locked: https://www.origin.com/pol/pl-pl/store/star-wars/star-wars-battlefront-2#store-page-section-overview.
And I am sorry to hear that you're getting mixed answers.
Hi @EA_Leeuw !
First of all thank you for understanding my issue.
Yeah that kind of sucks. I don't understand the store page link because like I said when I originally bought the game the languages were stated to be both Polish and English. After I bought the game and was messing around with my settings it didn't even say English. I'm sending the screenshot I took right before I bought the game.
I get the region locked thing, but when I bought the game it said it would be in both English and Polish. It just seems a bit unfair since what I bought technically wasn't what I got. I would be more upset if I didn't buy it during the sale, but this is still frustrating since now I have to figure out something else when I literally just want the game's text and dubbing to be in English.
If there's anyway I can fix this please let me know, it's just unfair that I can't even play the game in the original language [English] when the store page said it would be both in English and Polish. Again I understand the region locked thing, but that's not what the store page said when I checked it. If EA can please at least give a heads up or fix the store page before someone buys the game, that would be great. I understand region locking is a hard thing to fix in games, but the fact that I can't even play the game in the original language is a little frustrating. I know I'm not the only one with this issue, and I know a lot of people that have this issue would be very grateful if a solution was found.
Again I'm sending the screenshots of the game before I bought it (i sent the first image [one with English and Polish] to a friend before I bought Battlefront 2 because they were warning me about this issue, probably should've bought the game on Steam now that I'm thinking about it) and after (The one with just Polish was taken after I bought it, downloaded it, and opened it showing me that I couldn't change the language.)
Another question I have now is can I buy the game on Steam and have it in English? Because now I see that Steam has it in English but now I'm worried that this same situation is going to happen again and I'll lose $35 for no reason. Or can the EA staff try to find an actual solution like the staff member that emailed me stated?
Sorry for the long message, it's just starting to get a lot more confusing since I just want to play Battlefront 2 in English to be able to understand the game better.
However, thank you for your help with solving this issue and for being patient and kind about it.