4 years ago
Language Additions
Hello! I talked with an EA customer support person, and a problem that I have is that Battlefront 2 isn't in English. When I bought it, the game store page stated that it would be in English but it'...
Hi @EA_Leeuw !
That sucks that I have to rebuy the game because of a small mistake I made on the store but I get it. I'm assuming I can't get a refund on Origin because I've had the game for a few weeks now?
I was reading about other people's thoughts on this (below,) and I fully agree with what this person said. My friends who play on console and bought the game in region locked countries for Origin, but play perfectly fine in English. Why is it just PC players? If it's legal issue I understand a bit more, but from what I'm understanding it's not that?
"We paid for the game full price, therefore I see NO REASON to make us worse than other players. What's more, console players are able to change audio language. And PC players not? Ridiculous."
Other people in the community agree with this, and I feel like it's just a bit unfair especially being automatically redirected and getting basically ripped off from what they bought. If I knew I wouldn't get English I would've waiting until I went to the U.S, or had a friend pick up the game for me. And now I most likely can't even refund it, and I've already played so I would most likely lose all my progress, unless I can buy it on Steam and have no issue.
If EA's staff can do something about this, kindly do something, because it's a pretty big issue across PC players and I know a lot of people are just disappointed about this.
Sorry for complaining but it's just a bit unfair to a lot of players who were excited to buy this game. However thank you for your help and patience, and for clearing it up a bit more. I hope you have a good day!
@aiviloo0,
If something is region/language locked, then this is the case because EA has to do this because of certain country restrictions. This is unfortunately not something we can chance.
You can check our policy here to see if you're still eligible for a refund: https://help.ea.com/en/help/account/returns-and-cancellations/#policy.
Thanks.