Product: Star Wars Battlefront IIPlatform:PCWhat is your issue related to? GeneralSummarize your bug Loss of all celebration edition skinsWhat is your gamertag/PSN ID/EA Account name? TuhNinjaHow often does the bug occur? Every time (100%)Can you tell us the date (MM/DD/YYYY) that you saw the bug? 02/07/2020What time did you see the bug? (HH:MM AM/PM) 10:00 am GMTIn what game mode did the bug occur? Galactic AssaultWhat is your time zone? GMT (UTC)Steps: How can we find the bug ourselves? Checking my account.What happens when the bug occurs? Loss of all skins, cannot equip any.What do you expect to see? Skins returned to my account.Please select your region EuropeAMD or Nvidia Model Number Nvidia GTX 970Proof picture.

Hello everyone. Issues been confirmed fixed and I will be closing this thread. Thanks everyone! /Atic

Loss of all skins - Celebration edition.

EA_Atic
DICE Team
6 years ago
@Grieve002 Thanks

@Oluszek777 Thanks

I have sent this on to the team for invastgation.

/Atic
lhnh2
6 years ago
Me and a bunch of other players are reporting that our skins are all gone. I bought the celebration edition months ago but I don't have any skins anymore. Please assist.
FearfulWarpII
6 years ago
Please list you and their platforms where they bought the CE, and which storefront they got it from
Mikkelrockslol
6 years ago
@EA_Atic I am using the origin version
FearfulWarpII
6 years ago
Here on PC, I don’t seem to have access to the CE anymore (???)
Steam Store
Origin says I “have this content available through Steam” so I have just reinstalled the CE upgrade through there.Lets see what happens next...
lhnh2
6 years ago
bought it on origin as an upgrade
FearfulWarpII
6 years ago
My CE upgrade was from Steam, I don’t know how to manage game DLCs on Origin.
Try to reinstall the DLC through origin client
lhnh2
6 years ago
Players are saying it's a bug
FearfulWarpII
6 years ago
Just reinstalled my CE DLC and everything’s a-ok here.
There is also this report - you can chime in there:
https://answers.ea.com/t5/Bug-Reports/Loss-of-all-skins-Celebration-edition/td-p/9281273/page/2
FearfulWarpII
6 years ago
Earlier today all CE content was locked. (Steam).
Just reinstalled DLC (right-click > View DLC > “install” untick, close, reopen DLC window and retick the “install”) and it worked again