Forum Discussion
Hi, I'm starting this thread so as to not clutter up another persons thread with a similar issue.
I'm having micro stutter constantly, and fps is down since the july update. I did a clean boot as EA_Blueberry suggested and it was back to buttery smooth. The problem is I only have 2 startup programs: Realtek HD audio universal service, and Windows security notification icon.
still disabling all services makes it smooth again... any ideas?
I found that the nehemic service was causing my frame rate issues and a lot of stutter. I disabled that service, and it was mostly back to normal, however the sound was terrible since that service is associated with the sound.
I updated windows, and for some reason it all works better now with the nahemic service back enabled.
I'm really not sure what fixed the issue, or if it still exists, but I really blame the alienware command center since that thing has been a constant cause if problems.
The nahemic service is embedded into the AWCC, not a standalone program.
- 6 years ago
damn.. stuttering came back.
- EA_Blueberry6 years ago
Community Admin
@Mrod-paw
Were you able to get rid of the microstuttering? If you go into the game folder right-click on the SWBFII.exe application and go to properties to disable fullscreen optimisation.
Can you upload a DxDiag for us so we can take a peak at your system specs?How to Pull a DxDiag
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
- EA_Blueberry6 years ago
Community Admin
I moved your other post into this one since it's related with performance/microstuttering.
- 6 years ago
@EA_BlueberryWell, I'm not sure what I did but the stuttering is vastly reduced now, not perfect, but at least its only once or twice every 15 to 30 seconds or so. Frame rate still dips wildly during loading screens, which is odd.
I didn't run dxdiag because I've not seen where that actually helps EA find the issue. Every time I see someone post a dxdiag, nothing ever seems to come of it.
I can tell you that I'm running an alienware M15, 8750H, 16G ram, 512G m2 drive, RTX2060, wifi = killer 1500 ac, with nothing special loaded.- EA_Blueberry6 years ago
Community Admin