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UpCentered's avatar
UpCentered
5 years ago

Lost almost all my progress after re-logging back into account I've always used

Okay so this is a weird one, but here it is: A while back, I had an issue where when I logged into Battlefront II, it would tell me that all I needed to do was reset my password and I would be able ...
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
5 years ago

Hey @UpCentered  If I understand you correctly. You unlinked your Xbox account and move it to another EA Account? 

Unlinking and moving an account will remove the progress you have done, the progress is tied to the EA Account. 

/Atic 

  • PinconePB01's avatar
    PinconePB01
    5 years ago
    @EA_Atic I also unliked and relinked my account but the progress only seems to reset in battlefield 5 and battlefront 2, titanfall 2 and battlefield 1 didn't reset. Is that supposed to happen?
    • EA_Atic's avatar
      EA_Atic
      Icon for DICE Team rankDICE Team
      5 years ago
      @PinconePB01 when linking back it's not guaranteed that you get everything back as it was before.

      /Atic
      • dylki07's avatar
        dylki07
        5 years ago

        I had this issue recently as well. I spoke to someone via live chat and they informed the that unlinking a platform is basically you saying you're cool with losing your progress. Whoever designed this system seriously needs to lose their job. That's not how you take care of your players.

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