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ZGOTHRWINNING's avatar
ZGOTHRWINNING
5 years ago
Solved

"LOW INTERNET CONNECTION"

Hey, i cant play star wars battlefront 2 because it says i have low Internet connection on every match BUT my Internet speed is 700 MB/s i have no problems on other games, i tried everything then don't tell me "huh reinstall and reinstall your game" BTW my fps are fine and i run the game in ultra, nothings change i lags and freeze because of the "low Internet connection" 

  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @granthush55 

    It sounds like you haven't done any troubleshooting so we'll start with the basics. I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thanks!

9 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi there, @ZGOTHRWINNING.

    Are you still having trouble with this? If so, let's go through some connection troubleshooting. First, are you on a wired or wireless connection?

  • ShadowHexa's avatar
    ShadowHexa
    Rising Novice
    5 years ago

    Same here im using wired connections and still lagging.

  • chuntery's avatar
    chuntery
    5 years ago

    @EA_Aljo 

    Hi,

    Probably like a lot of gamers I have been seeing the "connectivity might affect game performance" message at the top right hand of the screen. (yesterday but not today).

    Luckily for me  this time it doesn't seem to affect play performance noticeably.

    Some folks may have real connectivity issues and they need to troubleshoot their connection. But other users, with fast broadband and good connectivity, the problem must lie elsewhere.

    Maybe its 100% coincidental but I have seen problems following server issues in the past ... and the problem usually goes away with time.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @granthush55 

    Have you done any troubleshooting so far? I'd like to avoid repeating steps.

  • ShadowHexa's avatar
    ShadowHexa
    Rising Novice
    5 years ago

    its happens at certain time and if that's happens its crash the game.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @granthush55 

    It sounds like you haven't done any troubleshooting so we'll start with the basics. I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thanks!

  • Kik-1oo's avatar
    Kik-1oo
    5 years ago

    Its probably because of EA servers. 

    Lot of F2P players are now in the game.

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