Forum Discussion

dhdeuvwu's avatar
6 years ago

Maps will not load

Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? General
Summarize your bug Half the maps in co-op, instant action and supremacy won’t load
What is your gamertag/PSN ID/EA Account name? ppTypho
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 5-2-20
What time did you see the bug? (HH:MM AM/PM) 11:00AM
In what game mode did the bug occur? Arcade Mode
What is your time zone? CST - GMT - 6:00
Steps: How can we find the bug ourselves? Test out every map in co-op, instant action and supremacy
What happens when the bug occurs? The map loading screen will be stuck in place, in which the menu where you play as a trooper, reinforcement, vehicle, starfighter, and hero won’t show up.
What do you expect to see? The preround menu as said above and the game mode itself
Please select your region North America
AMD or Nvidia Model Number Xbox One X

The maps that don’t work/load in co-op, instant action and supremacy are Naboo, Kashyyyk, The star destroyer wreckage on Jakku, the Kamino cloning facility, Maz’s castle on Takodana, Mos Eisley, Jabba’s palace, Hoth, Endor, the republic attack cruiser, Ajan Kloss, Starkiller Base, Yavin 4, Felucia, etc. The maps that do work are the separatist dreadnought, the mc85 star cruiser, Geonosis, the resurgent class star destroyer, Death Star 2, Kessel, Scarif, etc. Ever since then, I have been really hoping you all can fix this major problem I’m having right now cause I really want to be able to play battlefront 2 more and that I can level up all my troopers, reinforcements, vehicles, starfighters, and heroes and that I can play co-op, instant action, and supremacy. Please fix this when you can. Thanks for all your support of battlefront 2! 

9 Replies

  • On pc, after testing some more I have found out that I have to "repair" the game files every time I want to start the game so the maps will load. Usually, this works for some time but I have had times where it only worked for a single online match at a time, or even if I failed a single checkpoint in the campaign and would have to "repair" it all over again.

    on top of that, the loading screens and the time it takes are almost 20 mins each time. At first, I tried to fix this by moving the game to my boot SSD but nothing changed.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago

    Hey, @The_FAB3R make sure that all drivers for windows are up to date, also worth to reinstall the GPU drivers for your PC.

     

    You can also try to do a clean boot to see if there any programs messing with Star Wars: Battlefront 2 and turn off any overlay programs for example Discord or Nvidia experience.

     

    Can you add a Dxdiag so we can see what hardware and drivers you have? 

     

    Let me know if this works or not for you. 🙂

     

    /Atic

  • I can’t load into any game on any game mode, everytime I wanna load into a game I’m stuck at a load screen 

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