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TheOnlyAshnak's avatar
TheOnlyAshnak
7 years ago

MP crashes since AMD driver update

So it seems the game has been recently updated on PC to run with the latest AMD GPU driver version that was released in mid December, giving the usual message to update on startup. After doing so, the game is running as usual, until it crashes (audio/video freeze --> blackscreen --> CTD). One time it even killed the drivers completely, forcing a system reboot. It seems to only happen when I spawn on a teammate in multiplayer.

I had some problems in the past with my GPU settings regarding BF2, so changing something there might resolve the issue, or it's simply a compatibility thing. RX 480 btw.

Thanks.

EDIT: Here are my software and hardware stats from the AMD settings app:

OVERVIEW:

Radeon Software Version - 18.12.2
Radeon Software Edition - Adrenalin 2019
Graphics Chipset - Radeon (TM) RX 480 Graphics
Memory Size - 8192 MB
Memory Type - GDDR5
Core Clock - 1303 MHz
Windows Version - Windows 10 (64 bit)
System Memory - 16 GB
CPU Type - Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz

SOFTWARE:

Radeon Settings Version - 2018.1206.1949.35667
View Release Notes - https://www.amd.com/en/support/kb/release-notes/rn-rad-win-18-12-2
Driver Packaging Version - 18.50.02-181206a-337011C-RadeonSoftwareAdrenalin2019
Provider - Advanced Micro Devices, Inc.
2D Driver Version - 8.1.1.1634
Direct3D® Version - 9.14.10.01377
OpenGL® Version - 25.20.15000.13543
OpenCL™ Version - 25.20.15002.58
AMD Mantle Version - 9.1.10.0295
AMD Mantle API Version - 102400
AMD Audio Driver Version - 10.0.1.7
Vulkan™ Driver Version - 2.0.64
Vulkan™ API Version - 1.1.86

HARDWARE:

Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - Radeon (TM) RX 480 Graphics
Device ID - 67DF
Vendor ID - 1002
SubSystem ID - 3413
SubSystem Vendor ID - 1462
Revision ID - C7
Bus Type - PCI Express 3.0
Current Bus Settings - PCI Express 3.0 x16
BIOS Version - 015.050.000.000
BIOS Part Number - 113-V34111-F1
BIOS Date - 2016/09/14 03:31
Memory Size - 8192 MB
Memory Type - GDDR5
Memory Clock - 2000 MHz
Core Clock - 1303 MHz
Total Memory Bandwidth - 256 GByte/s
Memory Bit Rate - 8.00 Gbps
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000
OpenGL® API Version - 4.6
OpenCL™ API Version - 2.0

5 Replies

  • ghostrvb's avatar
    ghostrvb
    6 years ago
    Hello all! I recently bought this game for Christmas but I've encountered the same issue every time I play.
     
    Every time I attempt to play this game, after 5 minutes to 30 minutes, the game will freeze my entire computer. All independent audio (Discord or music) will immediately stop as well, and I'll remain in this frozen state until performing a hard reboot on my computer. This has occurred in Singleplayer, Multiplayer, and Co-Op, and it happens without fail every time I try to play this game.
     
    All fixes I've attempted thus far have been unsuccessful. I've tried repairing the game, deleting and reinstalling the game, deleting the entire SWBF2 folder, deleting my settings folder, disabling Discord/Origin Overlay, playing the game without Discord running, disabling DX12, performing a clean boot, and putting all my settings at low. None of these attempts have solved this issue.
     
    This is the only game where this happens to me. I can play the new Call of Duty, Escape From Tarkov, and Star Citizen flawlessly.
     
    I've attempted to play this game countless times over the past week and 1/2, and each session has ended the same. If anyone has any ideas, I'd love to hear them.
  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @ghostrvb 

    Are you using an AMD GPU?

    Maybe a previous driver set will help you both?

  • ghostrvb's avatar
    ghostrvb
    6 years ago

    Thanks for the reply.

    Here are my current specs:

    CPU: Intel Core i9-9900K
    GPU: GeForce RTX 2080Ti
    RAM: 16GB
    Motherboard: Micro-Star Z370-A PRO

    Would a previous driver set help regardless?

  • ghostrvb's avatar
    ghostrvb
    6 years ago

    @EA_BarryTo update, I attempted using two previous drivers - both NVIDIA Studio Driver's 441.41 and 440.97, and still encountered my issue.

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