I went round and round with them last night for my son as well.
their answer is that accounts that are showing age below 13 or 16 depending on who you talk to are unable to play this game online because of the law.
they are unable to provide me the specific law that says this meanwhile he can play similar T rated games online like Destiny 2 & Overwatch without issue
I have even seen some parents say that their kid can play Titanfall 2 online which is EA and an M Rated game to boot.
then the advisor had the balls to tell me I shouldn't be buying him an Adult game. This is freaking Star Wars which is marketed almost more to kids then anything else. I am the parent not him
Is there an error message at all?
Everyone in here.
If you are being blocked, first do you have an Xbox Gold or PS Plus subscriptions? If no, then you will not be able to play the multiplayer portion of the game but the single player should still be available.
If you do have a subscription, is your Xbox, PS or EA Origin account set to underage status? If yes, then you will not be able to play the game sadly and this does not just go for this game but any EA game (multiplayer portion at least but in most single player too).
To fix this, please change your account status in Origin, Xbox, PS from underage to adult and this should solve the problem.
If you can not do this for a specific platform, then please contact EA Support/Microsoft Support/Sony Support and they should be able to help you out further and change your account status.
EA Help for Origin accounts: https://help.ea.com/en-us/help/faq/contact-ea-help .
Microsoft Support for Xbox: https://support.xbox.com/en-US/ .
Sony Support for PS: https://support.us.playstation.com/ .
I know this can be very frustrating but its the only solution for now and note this system has existed for a while now so this is not new.
This does seem strange that I can't allow this game and multiplayer as I do for plants vs zombies 2. Now I will likely have to let my son use my account which grants all sorts of other capabilities. Very annoying.
I agree with this I'm 12 but star wars is not violent at all I don't see any bad language blood or the guns aren't like real guns because their colorful like green blue and red
so I can't conclude why their block a game that is 16 plus nut it should be a 7 so I'm confused why they've blocked kids from under 16 from playing this but on ps4 and ps5 i can play when my age restriction on their is 12 so I'm confused EA please fix this.
