I went round and round with them last night for my son as well.
their answer is that accounts that are showing age below 13 or 16 depending on who you talk to are unable to play this game online because of the law.
they are unable to provide me the specific law that says this meanwhile he can play similar T rated games online like Destiny 2 & Overwatch without issue
I have even seen some parents say that their kid can play Titanfall 2 online which is EA and an M Rated game to boot.
then the advisor had the balls to tell me I shouldn't be buying him an Adult game. This is freaking Star Wars which is marketed almost more to kids then anything else. I am the parent not him
Just had a long chat with several EA "Advisors" about this and they were unable to specify what law this is referring. We cannot not find any law on .gov website to support their claims.
"governs how the companies collect and use the information from accounts that are under the age of 13"
This is why they lock them down... no secondary money to be made because the law doesn't let them exploit children.
