My weapon wont unlock & Cant change Star card

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug I played this game for years but suddenly my all weapon are all locked and when i change my Star cards and enter the game, it's wont changed in gameplay. idk what to do, Fix it please ☹️
What is your gamertag/PSN ID/EA Account name?
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 4/28/2020
What time did you see the bug? (HH:MM AM/PM)
In what game mode did the bug occur? Galactic Assault
What is your time zone? GMT (UTC)
Steps: How can we find the bug ourselves? you can check my account that i've already complete the milestone
What happens when the bug occurs? Can't change the in game item by star cards and weapon are all locked
What do you expect to see? Hope it fix
Please select your region Asia
AMD or Nvidia Model Number nvidia GTX 960m

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I played this game for years but suddenly my all weapon are all locked and when i change my Star cards and enter the game, it's wont changed in gameplay. idk what to do, Fix it please ☹️