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Mattias_Corvinu's avatar
8 years ago

no longer able to report cheaters

Playing SW BF2, I am no longer able to report cheaters. When I try, I get an error that says be sure to be logged in to Origin online mode ( I am) and logged into the game ( I obviously am). Your game is broken EA/DICE. Hackers run rampant and you obviously do nothing about them. 

7 Replies

  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    Hey @Mattias_Corvinus

    Do you have the Origin in-game overlay enabled for Star Wars Battlefront 2?

    You can find it in Game Properties.

    /Ataashi

  • According to the game I do. Is that something that would have changed in the last couple of weeks? Reporting cheaters worked just fine before then...reporting them, mind you...actually doing something about them...well....let's just say that I've seen no evidence that you all do anything in that regard. 

    I checked the game and Origin in game is enabled and has never not been enabled. I also excluded the game from my AV programs. Still can't report cheaters. Still get the same message asking me to make sure that all of the aforementioned are activated.

    It worked just fine just a couple of weeks ago and every time before then. 

    The game is broken. Period. Not just this aspect of it either. Good thing the development team has been reduced to a skeleton crew, eh? 🤔 

    What a shame I bought two $80.00 copies when it released. (X Box One and PC).

  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    @Mattias_Corvinus

    I did some testing on my account. When I turned off Origin in-game, I received the error message, which you mentioned. However, when I enabled it, I was able to send a report.

    Since the reporting system is part of the Origin itself, not the game, I would suspect that the application might be the source of the problem - it was also recently updated.

    Could you try to clear your Origin cache, and if it doesn't help, reinstall the application?

    Thank you!

    /Ataashi

  • Still getting error code 4932 after deleting Origin cache. If I have to reinstall the game, I'm not going to bother anymore. It's not like reporting cheaters does any good anyway. You guys do nothing about them whatsoever.

    I find it beyond odd that, after nearly 20 some odd years of producing online games, EA/Dice didn't bother implementing anti-cheating software with this game, considering so many other titles have had it since their launch. Not to mention the lack of a server browser...like every battlefield game. Or the lack of voice chat to encourage some semblance of team play...in a squad based game...

  • Mattias_Corvinu's avatar
    Mattias_Corvinu
    8 years ago
    I've now uninstalled and reinstalled Origin. Same results. Same error code. Still unable to report cheaters/hackers which, I don't know if you are aware, are pretty rampant in Star Wars Battlefront 2. I've already encountered 2 blatant hackers just this morning alone. That's the third and fourth this weekend in only about 6 hours or so of playing the game.
  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    Hey @Mattias_Corvinus

    I'm sorry to hear that nothing has helped so far ☹️

    Would you be able to check for me if reporting players outside of the game doesn't work as well? If you haven't tried that already, of course.

    Origin

    1. Open your Friends List.
    2. Click the Add a Friend button.
    3. Search for the ID of the user you want to report.
    4. Click on their name to open the user's Profile.
    5. Click Report User and tell us what sort of problem you're having.

    Many thanks!

    /Ataashi

  • Reporting straight from origin still works. Of course, trying to remember exactly how someone's name is spelled (ex. xHaxxxx0rs_OG88) is more than a bit cumbersome in a game without name restrictions. I mean, was it x28THICCx or was it just 28THICC that was cheating this time? 

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