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Anonymous's avatar
Anonymous
7 years ago
Solved

No sound whatsoever

Product: Star Wars Battlefront II Platform:PC What is your issue related to? General Summarize your bug I used to experience the sound cutting issue before, but after the Halloween overall change,...
  • holger1405's avatar
    holger1405
    7 years ago

    @WholisticRO

    WholisticRO wrote:

    I've done both scans and both ran smoothly with no error findings. "Windows Resource Protection did not find any integrity violations.". So it is definetely a game issue, nothing to do with my OS nor my hardware.

    I doubt that this is a game problem.

    There are enough sound related errors in your DxDiag, so this is most probably a Windows issue. 

    The problem is to find the culprit.

    Asked before: Did you run the Windows Sound diagnostics for several times?

    • Press the Windows key and "R" at the same time.
    • Copy and past or type "services.msc" (without the quotes) > ENTER
    • Look for the "Windows Audio" service.
    • Right click the "Windows Audio" service and choose "Properties"
    • Click on the ""Dependencies" tab. > You will see "This service depends on the following system components" > expand all.
    • Also expand "This system components depends on the following service"
    • Look in the main "Services" window if all this services are labelled as "Started"
    • If yes, start the game, ALT TAB out and look if this services are still running.

    Furthermore, please preform a clean boot and test the Game afterwards.

    If that don't helps:

DYSPROssium's avatar
DYSPROssium
Hero (Retired)
7 years ago

If you go under the windows settings of your PC to the sound mixer: bottum right probably on your screen the speaker logo.

Can you see SWBF2 in that list?

EA_Archi's avatar
EA_Archi
Icon for EA Staff (Retired) rankEA Staff (Retired)
7 years ago

Hello @WholisticRO

I am really sorry for those issues with sound in the game. Can you confirm if sound works perfectly fine with other games, launched with Origin client? Have you tried to use headphones, connected to your PC through jack plug? Disabling Origin in-game for SW Battlefront 2 might also resolve this issue. Keep us posted. 

Cheers,

Archi 

  • Anonymous's avatar
    Anonymous
    7 years ago
    Hello Archi and thank you for the reply, I've tried both plugging headphones and disabling Origin in game from Game properties, none seem to fix it.
    • holger1405's avatar
      holger1405
      Hero+
      7 years ago

      @WholisticRO

      Did you tried to repair the game? (in Origin > Game Library > right click Battlefront II > Repair, I know you reinstalled, please do it anyway.)

      If that don't helps:

      • make sure Origin is completely closed.
      • Go to your "Documents\STAR WARS Battlefront II" folder and move the "settings" folder to your desktop.
      • Start Origin > Test the game.

      If that also don't helps, create a DxDiag in text file format and post it with your next reply. You can do that  with the "Choose file" button at the bottom right corner of the reply window.

      • Anonymous's avatar
        Anonymous
        7 years ago

        Hey @holger1405,

        Thanks for the reply. Unfortunately none of those solutions work. Here is the dxdiag file.

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