DICE Team@DarthFDG all is looking green currently on our side. are you still seeing issues?
/Atic
@officernickwilde Thank you for mentioning that. I paid $90 for a Steam deal to get this, Squadrons and Fallen Order. I'm still averaging 4-5 attempts to connect on average and just kind of accepted that as part of playing. But there seems to be a lot of other people having this issue and a quick Google search shows that this is basically a known issue at EA.
Yep, I'm in Australia and it happens constantly. Right now (lunchtime) I can't get in at all, even after 8 retries.
I did a fresh install of Windows 10 a week ago, and I even did a Network Reset in Windows 10, along with router reboot and fushing DNS cache just now to make sure.
The error code is usually caused on the server side, and probably because SWBF2 was recently given away for free on the EPIC store, so the few servers they've got left for a legacy game are being hammered.
DICE TeamHello there,
Can we keep to the ask I have above "Country, platform, ISP and what troubleshooting you have tried to solve it." it helps for investigations.
It’s not a capacity issue and all servers are reporting green at the moment. Its why I'm asking for more in-depth questions above for information gathering.
/Atic
Ok, thanks. If it's not a capacity issue, then it's some other server-side issue. There's already enough info here to indicate that the problem is occurring all over the world, on too broad a range of ISPs and hardware for it to be connected to a specific client configuration. The error code itself also points to a server-side issue.
What seems most likely now is that EA rolled out some new authorisation/protection protocol for the servers a few weeks ago which is actively (falsely) rejecting certain clients. I'm not quite sure how, after several weeks of people reporting this, things haven't progressed any.
