DICE TeamHello there,
Can we keep to the ask I have above "Country, platform, ISP and what troubleshooting you have tried to solve it." it helps for investigations.
It’s not a capacity issue and all servers are reporting green at the moment. Its why I'm asking for more in-depth questions above for information gathering.
/Atic
Ok, thanks. If it's not a capacity issue, then it's some other server-side issue. There's already enough info here to indicate that the problem is occurring all over the world, on too broad a range of ISPs and hardware for it to be connected to a specific client configuration. The error code itself also points to a server-side issue.
What seems most likely now is that EA rolled out some new authorisation/protection protocol for the servers a few weeks ago which is actively (falsely) rejecting certain clients. I'm not quite sure how, after several weeks of people reporting this, things haven't progressed any.
