Forum Discussion
What do we THINK we know so far …
- People are starting up in off-line mode. If you try and CONNECT you receive error 721
- You can accept the error and try to CONNECT again.
- You can connect eventually but you need to be persistent. So a “solution” of sorts.
- Its never the same amount of connect requests. It can be one, it can be more than 10 requests before connecting
- So, it’s not as such a game stopper … just really, really annoying ?
- People of all experience levels are seeing this issue
- It works ok for EA_Atic (and others?) at EA ?
- Its across multiple regions not one specific region
- Its not a specific ISP
- Its on the PC platform for sure … I cannot remember seeing anyone report Playstation or Xbox, but that’s not say they haven’t experienced the issue and I easily could have missed it.
- It seems to have occurred starting at least 3 weeks, maybe 4 weeks ago.
- It appears to occur every day since.
- For me it occurs every day, every time I load SW.
- It doesn’t occur with any other EA or non-EA game or application (at least for me). So, like many other people I am assuming its not a local hardware, driver or system problem.
- Although it can never be ruled out, given that one can eventually connect suggests it’s not a local system issue
- This leaves two POSSIBLE root causes a) an issue with a recent update to SW or b) a server connection issue ?
Again, Country – UK, Platform - Windows 10, ISP - BT
@chuntery wrote:What do we THINK we know so far …
- For me it occurs every day, every time I load SW.
- It doesn’t occur with any other EA or non-EA game or application (at least for me). So, like many other people I am assuming its not a local hardware, driver or system problem.
- Although it can never be ruled out, given that one can eventually connect suggests it’s not a local system issue
- This leaves two POSSIBLE root causes a) an issue with a recent update to SW or b) a server connection issue ?
I'm assuming by "SW" you mean Battlefront 2. Last Battlefront 2 was months ago, so that's not it.
The Battlefront run-time files are not the only things loaded to run the game. Origin is also used, so it could be an issue specific to Origin. Or it could be an issue with an update to Windows. So, it could be something on each user's PC that's gotten in the way, although to your point, chances are it's something on the backend like a server or network patch.
Also, how do you know its not happening with other games? Have you checked the other forums? (I'm not trying to be smart; I'm sincerely asking the question.)
- 4 years ago
Yes, Star Wars 2 Battlefront. Star Wars 1 Battlefront and Squadrons work OK (at least for me) on loading. No problems either with other non EA games loading and running. I just double-checked. It could be an issue with Origin as I have seen numerous updates.
I haven't checked the other EA forums as EA probably have a better oversight than I could possibly have....and they can do it a lot more efficiently.
Three thoughts ...
1) if it was due to a Windows update ....why only this specific game, not others and why then can you connect eventually and not "permanently be locked out".
2) is every Windows gamer affected. If some are not ...why not? Still not 100% clear if Playstation and XBox users are seeing this?
3) If EA_Atic and colleagues don't see this happening ...what is different about their settings/position relative to servers versus us?
- DarthFDG4 years agoHero+
@chuntery wrote:Yes, Star Wars 2 Battlefront. Star Wars 1 Battlefront and Squadrons work OK (at least for me) on loading. No problems either with other non EA games loading and running. I just double-checked. It could be an issue with Origin as I have seen numerous updates.
I haven't checked the other EA forums as EA probably have a better oversight than I could possibly have....and they can do it a lot more efficiently.
Three thoughts ...
1) if it was due to a Windows update ....why only this specific game, not others and why then can you connect eventually and not "permanently be locked out".
FDG: SWBF2 could be using specific Windows functions that other games don't. Unlikely though. This being said, I haven't seen enough data yet that says its only happening with SWBF2.
2) is every Windows gamer affected. If some are not ...why not? Still not 100% clear if Playstation and XBox users are seeing this?
FDG: People apply updates at different rates. Some don't allow Windows to update whenever it feels like it.
3) If EA_Atic and colleagues don't see this happening ...what is different about their settings/position relative to servers versus us?
FDG: I'm not sure there is a large enough sample of EA employees who have confirmed its working fine.
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