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DarthFDG's avatar
DarthFDG
Hero+
4 years ago

Not connecting - going into offline mode February 2021

Within the past week I am not able to connect consistently. About 50% of the time when I start the game, it puts me in offline mode (no error code). Usually, I just have to restart the game to connec...
cofmann's avatar
cofmann
Icon for DICE Team rankDICE Team
4 years ago

Hello there, 

I have sent this issue on for investigations. I also notice there some weirdness this morning. 

/Atic

chuntery's avatar
chuntery
4 years ago

@EA_Atic 

There are at least three threads on this subject (possibly more) ... will you collect them all into one?

  • Caduceous's avatar
    Caduceous
    New Scout
    4 years ago

    Looking over the last couple years there are literally dozens of threads on the issue.  I would suggest a sticky.

    • cofmann's avatar
      cofmann
      Icon for DICE Team rankDICE Team
      4 years ago

      @Caduceousdifferent issues, the error code 721 is very generic for any network issues. 

       
      The issue can be on the user side, somewhere between the server and the user, an ISP has an issue and or it could be on the server-side. Pinpointing where the issue can be/is hard to do.
       
      This is why I look for behaviour and why I ask specific questions to where players are reporting it from for example. 


      /Atic

      • Caduceous's avatar
        Caduceous
        New Scout
        4 years ago

        Thank you for the clarification.  I was under the impression that 721 implied an server-side error, but it would seem that there can be a host of other problems that cause it!  (See what I did there?)

        I've been auto-connected 9 out of 10 times over the past week, with the occasional need to manually connect only taking one try.

        Thank you for looking into this, @EA_Atic !

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