Within the past week I am not able to connect consistently. About 50% of the time when I start the game, it puts me in offline mode (no error code). Usually, I just have to restart the game to connect.
Anyone else seeing this?
Is this just a continuation of the connection issues from a few weeks ago?
i also have this issue
game started and told me i was in offline mode and to go online when i tried it said ea services are not available. three tries and it connected.
im uk and i am on windows 10 20H2 19042.844
there is no problem with my connection i was playing diablo 3 all day (and if you lose net it takes you out of that game to log in again).
i can guess it might be to do with recent windows updates that had to do with proxy server settings (cant remember exactly what the patch notes said for the update) but thats all it is, a guess. i wouldnt bet money on it, could be something else entirely.
Still an issue as of last night. On the 7th attempt to connect it stopped giving the 721 Error and connected me.
All other games and online services are working fine.
Today was the first since I posted the issue that I got in on first try. Did EA change anything?
Requested details:
Country: USA
ISP: Frontier
Platform: PC
Troubleshooting: made sure drivers up to date, made sure latest Windows updates applied, did internet speed test, rebooted
So many updates occurring on EA's side and user's side (e.g. Windows updates), even a game that has had no releases for months can have issues. Not easy to troubleshoot sometimes, I know.
I am UK based using a PC with Win 10 (all drivers etc are at the latest level). I tried your advice ...given in another thread ...to no avail.
The problem is not going to stop play (unless you give up too quickly) ....you just have to persist and keep hitting connect and you are on line. I can go 5 start ups and every time it takes between 3 and 10 attempts to get past the 721 message , then I can go a couple of times with connecting first time! So not a game stopper just really annoying for someone who logs on over 10 times a day!
We've started seeing the same problem too. UK based, gigabit internet through Virgin, all other services working fine... :-/
Dom
I've also been having some connection issues, I believe there may be a larger problem with the servers since I have had inconsistent problems with game connection and lag issues with the game since I first played and I have already checked and my internet hasn't been having any issues connecting to the internet in any other programs. But overall thank you for looking into the issue.
This morning was by far the worst to date: I was able to connect on the 13th try.
@Caduceous wrote:This morning was by far the worst to date: I was able to connect on the 13th try.
Yeah, took me 7 tries on Sunday.
@EA_Atic - Any update?
