Forum Discussion

cu0ngpitt's avatar
5 years ago

Party cannot connect to server

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug I have a party of two, we search for a game. One of us will join the game and the other will get a fail to connect error. Based on what I've read, this seems like an ongoing issue that no one has fixed. I am posting this here in hopes that someone has any ideas or workarounds to my problem because if I can't enjoy the game with my friends then it is pointless for this game to even be multiplayer. I have not tried this for all play modes. In my instance this happened for Capital Supremacy, Galactic Assault, and Starfighter Assult.
What is your gamertag/PSN ID/EA Account name? cu0ngpitt
How often does the bug occur? Often (50% - 99%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 02/14/2020
What time did you see the bug? (HH:MM AM/PM) 05:45 PM
In what game mode did the bug occur? Starfighter Assault
What is your time zone? CST - GMT - 6:00
Steps: How can we find the bug ourselves? Create a party of two and search for a match.
What happens when the bug occurs? one person joins the game while the other person receives an error
What do you expect to see? both players in the party to join the game
Please select your region North America
AMD or Nvidia Model Number GTX 1080 TI

no additional info

6 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago

    Each platform needs to have it separate IP, something the router/modem should be able to do. If our system see that both of you are on the same IP the game with will kick one of you out. @cu0ngpitt  

    If you are not sure how to set that up, I recommend poking your ISP and see if they can help out. 🙂 

    /Atic 

  • I am using a router and we do not have the same IP address. 

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago

    To confirm; if you join a game and then your friend join a game after you, you get disconnected from the game and if your friend joins a game and you join after he gets disconnected? @cu0ngpitt 

    /Atic 

  • No, when one friend joins the other one is denied from some random network error issue. 

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