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Preacher327's avatar
Preacher327
8 years ago

Patch 1.2 - "Slow internet connection, this might affect your gameplay"

Since the latest patch I´m kinda going nuts with all the `slow internet connection` and `you lost connection to EA servers, so check your internet` Used to see it a lot with the first Battlefront an...
JSwartz0181's avatar
JSwartz0181
Seasoned Rookie
8 years ago

The last couple days I've been getting notifications while playing saying "Slow Internet connection.  This might affect your gameplay," as seen here:

The only problem is, my connection is fine!  This was from yesterday afternoon when I was able to test while playing and getting the same notification:

This has only been since the latest update, and I would certainly appreciate not being warned of a non-existent problem.  If my connection was actually slow (as it is on rare occasions), I appreciate the notification -- but that's not the case currently!

  • Anonymous's avatar
    Anonymous
    8 years ago
    If you look at my post about the lag it's not ur internet provider. It's the game servers so even people who have a fast internet will have connection issues. The internet service also might play a small part in it. What works for me is quitting the game and doing something else for awhile. If that doesn't work feel free to smash your game controller or snap the disc in half. (Don't do any of these!!!)
  • Anonymous's avatar
    Anonymous
    8 years ago

     I would suggest that you take a look at these tier 1 answers first: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/


    How to get a UOTrace

    • Download the UO Trace program if you do not already have it.
    • Run the program.
        • If a pop-up box appears telling you "UO Server List not found," click No.

      OU Server list not found

    • Click the Options menu at the top of the window, then click Advanced.

    Options menu, click Advanced

    • Type easo.ea.com in the window where you see the server list. This works for most EA titles.
      • If you're having trouble connecting to Star Wars™: The Old Republic™, choose your server location from this list and test your connection to it instead of easo.ea.com:
        • East Coast: 159.153.92.28
        • West Coast: 159.153.68.252
        • Europe: 159.153.72.252
    • Click the Trace Route button.

    Traceroute button in UO Trace Utility

    1. Click the Poll button when it’s done.
    2. Under the Pkts r/s column, wait for the number of packets to get up to 100 then click Stop poll.
        • The Stop poll button is the same as the Poll button.

      stop poll

    When you’re done, the UOTrace will be filled out with information about packet loss and ping times.

    If you need to send your UOTrace results to an advisor:

    1. Click Edit, then Copy.
    2. Open Notepad by going to All Programs > Accessories in the Start menu.
      • You can also search for Notepad in the Start menu to find it.
    3. Paste the results into Notepad and save the file where you’ll remember you put it.

    Run the trace twice and save them both for us. That way we can compare the results and help you the most.


    Traceroute has started…

    traceroute to easo.ea.com (159.153.234.54), 64 hops max, 72 byte packets

     1  172.20.10.1 (172.20.10.1)  3.168 ms  4.784 ms  2.965 ms

     2  193.sub-66-174-62.myvzw.com (66.174.62.193)  19.299 ms  35.071 ms  18.926 ms

     3  50.sub-69-83-79.myvzw.com (69.83.79.50)  44.017 ms  46.605 ms  26.021 ms

     4  226.sub-69-83-71.myvzw.com (69.83.71.226)  28.893 ms  21.555 ms  26.011 ms

     5  194.sub-69-83-71.myvzw.com (69.83.71.194)  30.838 ms  30.288 ms  37.066 ms

     6  104.sub-69-83-67.myvzw.com (69.83.67.104)  32.979 ms  32.018 ms  29.879 ms

     7  88.sub-69-83-67.myvzw.com (69.83.67.88)  32.266 ms  37.981 ms  33.766 ms

     8  88.sub-69-83-67.myvzw.com (69.83.67.88)  28.359 ms  39.209 ms  32.056 ms

     9  17.sub-69-83-67.myvzw.com (69.83.67.17)  28.200 ms  34.259 ms  28.963 ms

    10  204.148.99.249 (204.148.99.249)  40.645 ms  50.851 ms  28.701 ms

    11  0.ae1.br3.chi13.alter.net (140.222.226.55)  57.182 ms  40.728 ms  52.117 ms

    12  ae6.edge4.chicago3.level3.net (4.68.110.185)  44.896 ms  39.176 ms  38.294 ms

    13  ae-1-51.msr1.chicago2.level3.net (4.69.206.2)  40.989 ms  49.987 ms  46.049 ms

    14  * * *

    15  * * *

    16  * * *

    17  * * *

    18  159.153.92.98 (159.153.92.98)  54.837 ms  58.400 ms  49.901 ms

    19  159.153.93.6 (159.153.93.6)  52.950 ms  57.129 ms  54.902 ms

    20  159.153.225.67 (159.153.225.67)  49.920 ms  67.722 ms  54.692 ms

    21  meav5-pub.pt.iad.ea.com (159.153.226.105)  49.015 ms  54.154 ms  48.228 ms

    22  easo.ea.com (159.153.234.54)  50.976 ms  53.721 ms  58.903 ms

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