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Dietran's avatar
6 years ago
Solved

(PC) when joining any match camera gets stuck looking up (un-playable)

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug (PC) when joining any match camera gets stuck looking up ( any game mode) completely un-playable
What is your gamertag/PSN ID/EA Account name? Dietran
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 5/15/20
What time did you see the bug? (HH:MM AM/PM) all day
In what game mode did the bug occur? Arcade Mode
What is your time zone? ECT - GMT + 1:00
Steps: How can we find the bug ourselves? I had just purchased this game in hopes to play right away after downloading. once i enter a match whether that be single player or multiplayer. the camera gets stuck facing up. i could still move and there is no error message  and the game continues as normal. I am still able to use my mouse in the menus, but as soon as i get into a game its impossible to move my camera. I have cleared my DNS Cache and also unplugged my mouse and rel plugged. i have also disabled origin and discord to prevent any interference with the game.  THIS BUG OCCURS IN ALL GAMES MODES
What happens when the bug occurs? Camera Gets stuck looking up
What do you expect to see? i expect to not see my camera stuck in the up position
Please select your region North America
AMD or Nvidia Model Number AMD RX 580

I had just purchased this game in hopes to play right away after downloading. once i enter a match whether that be single player or multiplayer. the camera gets stuck facing up. i could still move and there is no error message  and the game continues as normal. I am still able to use my mouse in the menus, but as soon as i get into a game its impossible to move my camera. I have cleared my DNS Cache and also unplugged my mouse and rel plugged. i have also disabled origin and discord to prevent any interference with the game.  THIS BUG OCCURS IN ALL GAMES MODES

  • If it isn't an overlay (Discord's or Origin's), then I suggest unplugging any peripheral besides your mouse and keyboard. If that doesn't help, I have no other suggestion short of repairing or reinstalling the game.

2 Replies

  • If it isn't an overlay (Discord's or Origin's), then I suggest unplugging any peripheral besides your mouse and keyboard. If that doesn't help, I have no other suggestion short of repairing or reinstalling the game.

  • Im no bug professional, but I had the same problem and If I inverted the camera on the y axis and reverted it back it worked fine.

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