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Durin_The_Fourt's avatar
7 years ago
Solved

problem in loading screen

Hi EA team. I have a rare problem with my game. I was actually downloading the game, and At 70% when it was playable, i launched it, and it got me into main menu at least. but now it's 100% complete and when i open the game, it actually loads up the loading screen, then after  a minute freezes, and then after 10 sec jumps out of the game. plz help

  • EA_Atic's avatar
    EA_Atic
    7 years ago
    Hey, @Durin_The_Fourth  make sure that all drivers for windows and your gpu drivers are up to date. 
     
    You can also try to do a clean boot to see if there any programs messing with Star Wars: Battlefront 2 and turn off any overlay programs for example Discord or Nvidia experience.
     
    Try running a CCleaner to remove old temp files and cache.
     
    Let me know if this works or not for you. 🙂
     
    /Atic

4 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago
    Hey, @Durin_The_Fourth  make sure that all drivers for windows and your gpu drivers are up to date. 
     
    You can also try to do a clean boot to see if there any programs messing with Star Wars: Battlefront 2 and turn off any overlay programs for example Discord or Nvidia experience.
     
    Try running a CCleaner to remove old temp files and cache.
     
    Let me know if this works or not for you. 🙂
     
    /Atic
  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Hey @1259lala , did you try with the steps I suggest above? 🙂 

    Let me know if they worked out or not! 

    /Atic

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