Progress lost

I called technical support and they told me that a patch should be released on January 11th to fix this bug

Thank god 

@EA_Atic Atleast he gave us those further details you never gave us lmao. How does it take this long to fix something so simple? You told us to wait until New Years for there to be no fix???

@M4nda1oriaN he was deceived by a lie, we all were. It appears the chancellor is behind everything including the war. (Obi wan voice)

I mean should we start a gofundme to incentivize  the employees to fix this stupid problem?  What needs to be done?  

😂😂 oh noooo 

Hello there!

While we are working on a fix, we are looking for a handful of volunteers to test out a fix for the missing stats and someone that we can communicate with.

If you are interested and meet these criteria, dm me with your gamer tag.

/Atic

@EA_Atic Please count me in. I would love to help.  PSN JoeSith- 

@EA_AticCount me in too

IGN is same as my user ARZIAC

@EA_AticI'm in anything to help   

PSN   robbo_88uk 

@EA_Atic DM'ed

@EA_Atic 

I'd love to volunteer! My gamertag on PSN is : TacticalSpice90

@EA_Atic If you are looking for PC players also I am willing to help. Origin name is TheBearzx

@EA_Atic I'm in

PSN   Tom71Gx295

Thanks, everyone for reaching out and volunteering to help!

We have reached out via DM to the people who were selected. It was random so please don't feel bad if you didn't get in this time. If we need more volunteers, we'll update the topic.🙂 

Thanks again for your patience.

/Atic 

Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? General
Summarize your bug I have lost progress with every single character. Example: heavy troops were over 400, now they're down to 100.
What is your gamertag/PSN ID/EA Account name? TJT23
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?
What time did you see the bug? (HH:MM AM/PM)
In what game mode did the bug occur? Galactic Assault
What is your time zone? EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves? Review and figure out why I lost progress!
What happens when the bug occurs? I lost progress with all of my characters.
What do you expect to see? Progress restored.
Please select your region North America
AMD or Nvidia Model Number

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I have lost progress with every single character, in every mode.  Example: heavy troops were over 400, now they're down to 100.

Thank you for the update @EA_Atic  and thank you to everyone who volunteered to help. I hope this is able to get fixed soon.

All my levels are back! Thx Atic and the team in this fix!

Just checked and no change. Played a match and checked again. No change. 

@JosephishmanI think I was one of the volunteers of pc, a fix should come on these days. I lost any hope I had on this but my levels are finally back!