Forum Discussion

Anonymous's avatar
Anonymous
8 years ago
Solved

PS4 - Missing Elite Trooper Edition Crates and Bonuses

Yesterday I played Battlefront II for the first time (besides the beta) when those who pre-ordered the deluxe trooper edition could play for early access.

Upon loading up the game, I played a few matches then noticed that I should be getting my bonus upgraded items. I couldn't find them unlocked anywhere. I assumed maybe it would take a while to go through, because I was able to open my founders crate (for playing the beta) after a couple matches.

Today, I logged back in hoping to see my items, but they weren't there. I started to look it up and search for a solution, and I have been reading that Xbox One players and some PC players have not received these bonuses either.

All in all, I am missing my skins for Kylo Ren and Rey (which I could use in the Beta) and all of my trooper bonuses.

If it helps to solve the issue, I am using a non-primary PS4 account to play the game. What I mean is, I bought the game on the master account, not the account I'm playing with.

For those who don't know, addons, DLC, and other items work for the non-primary accounts. Before the release of the game, I read on the Battlefront II website that the Epic Lightsaber Mastery card for Yoda is only available for the account who bought the game under their name. But nothing about the extra trooper bonuses. And, these bonuses have worked accross all PS4 accounts.

For those who might be wondering, my brothers share the PS4, with my oldest having the primary account. I spent the money myself on the game, but bought it under his name on his account so we all could play it separately.

If anybody knows how to solve the issue, or could tell me if it'll be fixed or any helpful information like that, please let me know. Thank you in advance.
  • Hey @210xgx39zqao@reeceschembri123@Seanfcb102000@rjyoung01386@VT_Lance34 the STAR WARS™ Battlefront™ II: Elite Trooper Deluxe Edition content is only on the main account that have done the order or have been redeemed on, and is not shared with rest of the accounts on the Xbox or PlayStation, It is working as intended.

    Its working the same if you are FIFA player that you only get the pack/points content on the account that redeemed the code or order the game on. 

    I hope this clarifies up the question you guys are having. 🙂 

    /Atic 

35 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    I have exactly the same issue. After chatting with support, apparently only the main account has everything. I have 2 angry boys at home now. 

    I was able to get everything in Battlefront 1 but apparently not for Battlefront II. This is a rip off for sure.

  • @brawwawblow

    If you only buy one copy only one account will have all the bonuses. This isn't a rip-off but quite normal as otherwise you could give the cd to everybody and they would all have the extra content.

  • Anonymous's avatar
    Anonymous
    8 years ago
    If you every get a response, please let me know. I have the same issue as you
  • Anonymous's avatar
    Anonymous
    8 years ago

    Hi,

    So, then how does my kid get the Elite Trooper Edition Crates and Bonuses?

    Do we have the ability to purchase them separately? In game?

    Or does this require a whole new purchase of the entire game?

    Please advise.

    Thanks

  • TheLastKnight07's avatar
    TheLastKnight07
    Rising Novice
    6 years ago

    No offense dude, but your not reading what anyone says. You just see irate consumers, and reply with the same pre made bot message .

    For a game and company needing to earn trust back, I'd assume the forums at the very least would be better than this. I've dealt with EA customer service and support (IE Andromeda , and the so called agent said the reason my mission was bugged was because I have the game on an external HDD,  yet I look online and everyone else was having the same issue , and not necessarily on an external HDD . It was the mission with the pot growers , wouldn't appear, even when next to the hut, or driving to it / past ot if you ate lucky would freeze the game and crash the console )... And it was always a let down trash. So I'm not expecting much from them.

    But please,  if you're representing EA in anyway,  try to actually care, read, and answer accordingly and without a pre made bot sounding message. It doesn't look good , makes it seem like you're a bot or just don't care (or just care about getting this "XP or EXP" on here) , doesn't make EA look good, makes others mad because you didn't really answer or read, and most of all: it doesn't help anyone , let alone the company image , nor people posting .

    Sorry if that's alil harsh, but yeah...

    Thank you .

Featured Places