Randomly Crashing After Matches
Seems to happen on every game-mode, after the match finished, sometimes it crashes either when clicking matchmake or clicking quit. It's a random crash to desktop, no error message. I tried to upload...
Forum Discussion
Just got another couple of crashes, this time not the same error I posted above. Here is the latest crash log:
Spoiler
Dump Summary
------------
Dump File: CrashDump_2020.09.09_06.13.45.785.mdmp : D:\Files\Documents\STAR WARS Battlefront II\CrashDumps\CrashDump_2020.09.09_06.13.45.785.mdmp
Last Write Time: 9/9/2020 6:13:46 AM
Process Name: starwarsbattlefrontii.exe : L:\Steam\steamapps\common\STAR WARS Battlefront II\starwarsbattlefrontii.exe
Process Architecture: x64
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present
System Information
------------------
OS Version: 10.0.18363
CLR Version(s):
Modules
-------
Module Name Module Path Module Version
----------- ----------- --------------
starwarsbattlefrontii.exe L:\Steam\steamapps\common\STAR WARS Battlefront II\starwarsbattlefrontii.exe 1.0.117.50617
ntdll.dll C:\WINDOWS\System32\ntdll.dll 6.2.18362.1049
kernel32.dll C:\WINDOWS\System32\kernel32.dll 6.2.18362.1082
KERNELBASE.dll C:\WINDOWS\System32\KERNELBASE.dll 6.2.18362.1049
Activation64.dll L:\Steam\steamapps\common\STAR WARS Battlefront II\Core\Activation64.dll 4.11.5.64
crypt32.dll C:\WINDOWS\System32\crypt32.dll 6.2.18362.592
ucrtbase.dll C:\WINDOWS\System32\ucrtbase.dll 6.2.18362.815
msasn1.dll C:\WINDOWS\System32\msasn1.dll 6.2.18362.1
wintrust.dll C:\WINDOWS\System32\wintrust.dll 6.2.18362.1049
msvcrt.dll C:\WINDOWS\System32\msvcrt.dll 7.0.18362.1
rpcrt4.dll C:\WINDOWS\System32\rpcrt4.dll 6.2.18362.1082
user32.dll C:\WINDOWS\System32\user32.dll 6.2.18362.997
win32u.dll C:\WINDOWS\System32\win32u.dll 6.2.18362.1082
gdi32.dll C:\WINDOWS\System32\gdi32.dll 6.2.18362.1
gdi32full.dll C:\WINDOWS\System32\gdi32full.dll 6.2.18362.1082
msvcp_win.dll C:\WINDOWS\System32\msvcp_win.dll 6.2.18362.815
msvcr120.dll C:\WINDOWS\System32\msvcr120.dll 12.0.40664.0
advapi32.dll C:\WINDOWS\System32\advapi32.dll 6.2.18362.752
sechost.dll C:\WINDOWS\System32\sechost.dll 6.2.18362.959
shell32.dll C:\WINDOWS\System32\shell32.dll 6.2.18362.1049
msvcp120.dll L:\Steam\steamapps\common\STAR WARS Battlefront II\msvcp120.dll 12.0.40664.0
cfgmgr32.dll C:\WINDOWS\System32\cfgmgr32.dll 6.2.18362.387
SHCore.dll C:\WINDOWS\System32\SHCore.dll 6.2.18362.959
combase.dll C:\WINDOWS\System32\combase.dll 6.2.18362.1082
bcryptPrimitives.dll C:\WINDOWS\System32\bcryptPrimitives.dll 6.2.18362.836
windows.storage.dll C:\WINDOWS\System32\windows.storage.dll 6.2.18362.1082
profapi.dll C:\WINDOWS\System32\profapi.dll 6.2.18362.693
powrprof.dll C:\WINDOWS\System32\powrprof.dll 6.2.18362.1
umpdc.dll C:\WINDOWS\System32\umpdc.dll 0.0.0.0
shlwapi.dll C:\WINDOWS\System32\shlwapi.dll 6.2.18362.1
kernel.appcore.dll C:\WINDOWS\System32\kernel.appcore.dll 6.2.18362.1
cryptsp.dll C:\WINDOWS\System32\cryptsp.dll 6.2.18362.1
imm32.dll C:\WINDOWS\System32\imm32.dll 6.2.18362.387
igo64.dll D:\Data Files\Data\Applications\Origin\igo64.dll 10.5.82.43225
ole32.dll C:\WINDOWS\System32\ole32.dll 6.2.18362.1082
msvcp140.dll C:\WINDOWS\System32\msvcp140.dll 14.27.29016.0
VCRUNTIME140.dll C:\WINDOWS\System32\VCRUNTIME140.dll 14.27.29016.0
winmm.dll C:\WINDOWS\System32\winmm.dll 6.2.18362.1
VCRUNTIME140_1.dll C:\WINDOWS\System32\VCRUNTIME140_1.dll 14.27.29016.0
winmmbase.dll C:\WINDOWS\System32\winmmbase.dll 6.2.18362.1
ntmarta.dll C:\WINDOWS\System32\ntmarta.dll 6.2.18362.1
uxtheme.dll C:\WINDOWS\System32\uxtheme.dll 6.2.18362.449
steam_api64.dll D:\Data Files\Data\Applications\Origin\steam_api64.dll 5.25.65.21
steamclient64.dll L:\Steam\steamclient64.dll 6.7.87.15
oleaut32.dll C:\WINDOWS\System32\oleaut32.dll 6.2.18362.959
ws2_32.dll C:\WINDOWS\System32\ws2_32.dll 6.2.18362.387
imagehlp.dll C:\WINDOWS\System32\imagehlp.dll 6.2.18362.1
psapi.dll C:\WINDOWS\System32\psapi.dll 6.2.18362.1
setupapi.dll C:\WINDOWS\System32\setupapi.dll 6.2.18362.1
bcrypt.dll C:\WINDOWS\System32\bcrypt.dll 6.2.18362.267
IPHLPAPI.DLL C:\WINDOWS\System32\IPHLPAPI.DLL 6.2.18362.1
version.dll C:\WINDOWS\System32\version.dll 6.2.18362.1
mswsock.dll C:\WINDOWS\System32\mswsock.dll 6.2.18362.815
secur32.dll C:\WINDOWS\System32\secur32.dll 6.2.18362.1
tier0_s64.dll L:\Steam\tier0_s64.dll 6.7.87.15
vstdlib_s64.dll L:\Steam\vstdlib_s64.dll 6.7.87.15
sspicli.dll C:\WINDOWS\System32\sspicli.dll 6.2.18362.1049
CRYPTBASE.DLL C:\WINDOWS\System32\CRYPTBASE.DLL 6.2.18362.1
gameoverlayrenderer64.dll L:\Steam\gameoverlayrenderer64.dll 6.7.87.15
dbdata.dll L:\Steam\steamapps\common\STAR WARS Battlefront II\dbdata.dll 1.0.0.1
apphelp.dll C:\WINDOWS\System32\apphelp.dll 6.2.18362.1
rsaenh.dll C:\WINDOWS\System32\rsaenh.dll 6.2.18362.1
gpapi.dll C:\WINDOWS\System32\gpapi.dll 6.2.18362.900
cryptnet.dll C:\WINDOWS\System32\cryptnet.dll 6.2.18362.1
winnsi.dll C:\WINDOWS\System32\winnsi.dll 6.2.18362.449
nsi.dll C:\WINDOWS\System32\nsi.dll 6.2.18362.449
dbghelp.dll C:\WINDOWS\System32\dbghelp.dll 6.2.18362.1049
dinput8.dll C:\WINDOWS\System32\dinput8.dll 6.2.18362.1
inputhost.dll C:\WINDOWS\System32\inputhost.dll 6.2.18362.959
CoreUIComponents.dll C:\WINDOWS\System32\CoreUIComponents.dll 6.2.18362.207
CoreMessaging.dll C:\WINDOWS\System32\CoreMessaging.dll 6.2.18362.1049
propsys.dll C:\WINDOWS\System32\propsys.dll 7.0.18362.815
WinTypes.dll C:\WINDOWS\System32\WinTypes.dll 6.2.18362.1082
GFSDK_Aftermath_Lib.x64.dll L:\Steam\steamapps\common\STAR WARS Battlefront II\GFSDK_Aftermath_Lib.x64.dll 0.0.0.0
mfplat.dll C:\WINDOWS\System32\mfplat.dll 6.2.18362.836
RTWorkQ.dll C:\WINDOWS\System32\RTWorkQ.dll 6.2.18362.1
usp10.dll C:\WINDOWS\System32\usp10.dll 6.2.18362.476
wtsapi32.dll C:\WINDOWS\System32\wtsapi32.dll 6.2.18362.1
amd_ags_x64.dll L:\Steam\steamapps\common\STAR WARS Battlefront II\amd_ags_x64.dll 5.1.1.0
d3d11.dll C:\WINDOWS\System32\d3d11.dll 6.2.18362.387
dxgi.dll C:\WINDOWS\System32\dxgi.dll 6.2.18362.1049
DXCore.dll C:\WINDOWS\System32\DXCore.dll 6.2.18362.1
dbgcore.dll C:\WINDOWS\System32\dbgcore.dll 6.2.18362.1
dwmapi.dll C:\WINDOWS\System32\dwmapi.dll 6.2.18362.267
urlmon.dll C:\WINDOWS\System32\urlmon.dll 11.0.18362.815
iertutil.dll C:\WINDOWS\System32\iertutil.dll 11.0.18362.1049
RTSSHooks64.dll C:\Program Files (x86)\RivaTuner Statistics Server\RTSSHooks64.dll 0.0.0.0
Engine.BuildInfo.dll L:\Steam\steamapps\common\STAR WARS Battlefront II\Engine.BuildInfo.dll 0.0.0.0
LogitechLed.dll C:\Program Files\Logitech Gaming Software\SDK\LED\x64\LogitechLed.dll 9.2.65.0
AnselSDK64.dll L:\Steam\steamapps\common\STAR WARS Battlefront II\AnselSDK64.dll 1.5.427.0
D3D12.dll C:\WINDOWS\System32\D3D12.dll 6.2.18362.267
devobj.dll C:\WINDOWS\System32\devobj.dll 6.2.18362.387
nvapi64.dll C:\WINDOWS\System32\nvapi64.dll 27.21.14.5206
nvwgf2umx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2dd7130a686a22f\nvwgf2umx.dll 27.21.14.5206
nvspcap64.dll C:\WINDOWS\System32\nvspcap64.dll 3.20.4.14
nvcuda.dll C:\WINDOWS\System32\nvcuda.dll 27.21.14.5206
nvcuda64.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2dd7130a686a22f\nvcuda64.dll 27.21.14.5206
D3DSCache.dll C:\WINDOWS\System32\D3DSCache.dll 6.2.18362.1
userenv.dll C:\WINDOWS\System32\userenv.dll 6.2.18362.387
twinapi.appcore.dll C:\WINDOWS\System32\twinapi.appcore.dll 6.2.18362.959
rmclient.dll C:\WINDOWS\System32\rmclient.dll 6.2.18362.267
nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b2dd7130a686a22f\nvldumdx.dll 27.21.14.5206
NvCamera64.dll C:\Program Files\NVIDIA Corporation\Ansel\NvCamera64.dll 7.0.600.612
XINPUT9_1_0.dll C:\WINDOWS\System32\XINPUT9_1_0.dll 6.2.18362.1
wininet.dll C:\WINDOWS\System32\wininet.dll 11.0.18362.1082
WindowsCodecs.dll C:\WINDOWS\System32\WindowsCodecs.dll 6.2.18362.959
hid.dll C:\WINDOWS\System32\hid.dll 6.2.18362.1
d3dcompiler_47_64.dll C:\Program Files\NVIDIA Corporation\Ansel\d3dcompiler_47_64.dll 6.3.9600.16384
GFSDK_ShadowLib_DX11.win64.dll L:\Steam\steamapps\common\STAR WARS Battlefront II\GFSDK_ShadowLib_DX11.win64.dll 0.0.0.0
xinput1_4.dll C:\WINDOWS\System32\xinput1_4.dll 6.2.18362.329
dpapi.dll C:\WINDOWS\System32\dpapi.dll 6.2.18362.1
msctf.dll C:\WINDOWS\System32\msctf.dll 6.2.18362.1082
winsta.dll C:\WINDOWS\System32\winsta.dll 6.2.18362.836
clbcatq.dll C:\WINDOWS\System32\clbcatq.dll 2001.12.10941.16384
MMDevAPI.dll C:\WINDOWS\System32\MMDevAPI.dll 6.2.18362.387
AudioSes.dll C:\WINDOWS\System32\AudioSes.dll 6.2.18362.815
resourcepolicyclient.dll C:\WINDOWS\System32\resourcepolicyclient.dll 6.2.18362.959
Windows.UI.dll C:\WINDOWS\System32\Windows.UI.dll 6.2.18362.959
TextInputFramework.dll C:\WINDOWS\System32\TextInputFramework.dll 6.2.18362.693
MessageBus.dll C:\Program Files\NVIDIA Corporation\NvContainer\MessageBus.dll 1.22.2758.1620
dhcpcsvc.dll C:\WINDOWS\System32\dhcpcsvc.dll 6.2.18362.1082
OneCoreCommonProxyStub.dll C:\WINDOWS\System32\OneCoreCommonProxyStub.dll 6.2.18362.1
OneCoreUAPCommonProxyStub.dll C:\WINDOWS\System32\OneCoreUAPCommonProxyStub.dll 6.2.18362.1082
dcomp.dll C:\WINDOWS\System32\dcomp.dll 6.2.18362.959
dnsapi.dll C:\WINDOWS\System32\dnsapi.dll 6.2.18362.1082
rasadhlp.dll C:\WINDOWS\System32\rasadhlp.dll 6.2.18362.1
FWPUCLNT.DLL C:\WINDOWS\System32\FWPUCLNT.DLL 6.2.18362.207
wdmaud.drv C:\WINDOWS\System32\wdmaud.drv 6.2.18362.1
ksuser.dll C:\WINDOWS\System32\ksuser.dll 6.2.18362.1
avrt.dll C:\WINDOWS\System32\avrt.dll 6.2.18362.1
msacm32.drv C:\WINDOWS\System32\msacm32.drv 6.2.18362.1
msacm32.dll C:\WINDOWS\System32\msacm32.dll 6.2.18362.1
midimap.dll C:\WINDOWS\System32\midimap.dll 6.2.18362.1
dhcpcsvc6.DLL C:\WINDOWS\System32\dhcpcsvc6.DLL 6.2.18362.1082
d3dx11_42.dll C:\WINDOWS\System32\d3dx11_42.dll 9.27.952.3022
d3dcompiler_42.dll C:\WINDOWS\System32\d3dcompiler_42.dll 9.27.952.3022
EAWebKit.dll L:\Steam\steamapps\common\STAR WARS Battlefront II\EAWebKit.dll 16.3.1.1
This is an access violation error. Usually an issue with overclock, but as I said, I disabled overclock and am still getting these crashes. I should also note that Battlefront II is the only game that I get these crashes on, further reducing the chance that it is any sort of hardware (or overclock) issue. I have also tried running Battlefront II as an administrator, but the game doesn't launch when I attempt to do that. I have also tried using DDU to do a fresh install of drivers, with no resolution.
EA_AticDICE Team
@aaronth07 recommend taking a look this from Microsoft regarding that error code: https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/application-error-0xc0000005/6224ae45-a251-4f21-b076-74524618d00a?auth=1
/AticThanks for the suggestion. Unfortunately, that is just basic troubleshooting that is recommended for every single error. Regardless, I have tried it and am still getting the crashes.
