Same for me too. But lucky only one... Xbox one x
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22 Replies
- Just reported my Issue with EA Chat, and had this reply - "We do apologize for that . And to tell you honestly, you are not the only one whose experiencing this problem as of the moment. Because until now , we are getting a lot of contacts about this telling the same problem. But you don't have to worry, this problem has been already lifted to the studio team, and they are already looking into it. And for now, we are asking for your patience and kind consideration as we are working hard to have this problem fixed. And what I can do for you right now is we can have your case documented and I'll be putting your account information to the list of the players that has been affected with this issue, so once the studio team confirmed that the issue has been resolved you will be emailed and get an ingame notification."
- Nice one, guess we'll just have to wait.
Like we had any other option 😂
Cheers for posting the reply you got though 👌🏼
@WELYY-93 wrote:
Just reported my Issue with EA Chat, and had this reply - "We do apologize for that . And to tell you honestly, you are not the only one whose experiencing this problem as of the moment. Because until now , we are getting a lot of contacts about this telling the same problem. But you don't have to worry, this problem has been already lifted to the studio team, and they are already looking into it. And for now, we are asking for your patience and kind consideration as we are working hard to have this problem fixed. And what I can do for you right now is we can have your case documented and I'll be putting your account information to the list of the players that has been affected with this issue, so once the studio team confirmed that the issue has been resolved you will be emailed and get an ingame notification."I would like to make the point that the more of us that actually report this issue and complain, then the quicker EA are likely to take it seriously and resolve it. So if you do have this problem, then please complain
@WELYY-93 wrote:
@WELYY-93 wrote:
Just reported my Issue with EA Chat, and had this reply - "We do apologize for that . And to tell you honestly, you are not the only one whose experiencing this problem as of the moment. Because until now , we are getting a lot of contacts about this telling the same problem. But you don't have to worry, this problem has been already lifted to the studio team, and they are already looking into it. And for now, we are asking for your patience and kind consideration as we are working hard to have this problem fixed. And what I can do for you right now is we can have your case documented and I'll be putting your account information to the list of the players that has been affected with this issue, so once the studio team confirmed that the issue has been resolved you will be emailed and get an ingame notification."I would like to make the point that the more of us that actually report this issue and complain, then the quicker EA are likely to take it seriously and resolve it. So if you do have this problem, then please complain
Instead of you all moaning on here - let EA know, the more of us that complain the quicker it will get resolved!
Same here. I have 2 rewards for iqa-11 and cant claim it. So, i want x2 scope and fast bullet speed for comfort sniping, but ea said no, u dont want it. Cool. "Glad to hear" im not alone.
hmmm. I want to do both... moan here and let EA know.
- I have done both. Misery loves company
BTW whos bright idea was it to have a "claim reward" system. Don't you think it would be better if you could just instantly get what you earned. Why have this middle man system at all? Would this have possibly avoided the whole problem from the get go? Just a thought... Oh yeah just got another reward that I can't unlock!
I reported it twice and ea closed both cases without even a response. Absolutely ridiculous. When I am online it says to login to accept. I log in, and nothing to claim. Why not give you the reward instantly so you don’t have to back out of online to claim it. Then spend the next 5-45 minutes trying to get back into a match? I have the disc copy and I am on x box. Currently have four locked up rewards.
I currently have 6 rewards that I am unable to claim at the moment. These items consist of new weapons, weapon attachments, credits and crystals. I also opened a ticket to only have it closed a few hours later with NO RESPONSE! WTH!!!
I went through Help Center - you should see it at the bottom of this page.
I add myself to the list of unclaimable reward gamers of Battlefront 2.
today I was in touch with ea and the representative told me that the team is aware of this issue and that they are going to fix it.
but the more people contacting them with this frustrating and annoying bug the higher up in the system it will come and the faster it gets solved.
please contact them about the bug so we can ge our upgraded weapons.....
- This is an EA forum... we ARE letting them know. :DDD
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