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Anonymous's avatar
Anonymous
8 years ago

Re: Battlefront 2 stuck on launch screen

Hi @EA_David

I'm having the EXACT same problem as everyone on this chat. I have been trying to activate Battlefront II for nearly a month now.

I am suppose to have a compatible computer, but, after countless resets and unistallations, I have lost hope in activating this game. I tested my computer on 23/12/17 (12/23/17) under EA Help Guidelines. I can send a dxdiag report directly and  privately if possible.

Thanks,

SaintMacca


@EA_David wrote:

@Ro-Fro0_o Hi, did this start for you after the patch today?

Can you try a repair and see if this changes? Right-click the game panel to get the option to repair, please try that and check again. 

@YungSaintNick Does the repair have any effect for you? Did anything change after the patch?


Thank you. 


18 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    8 years ago

    Hey @YungSaintNick I took a look on your DXdiag, 

    I'm sorry to say but you CPU or GPU don't mean the minimum requirements for Star Wars: Battlefront 2, you wont be able to run the game on that machine. 

    These are are the minimum requirements:

    • OS: 64-bit Windows 7 SP1/Windows 8.1/Windows 10
    • Processor (AMD): AMD FX 6350
    • Processor (Intel): Intel Core i5 6600K
    • Memory: 8GB RAM
    • Graphics card (AMD): AMD Radeon™ HD 7850 2GB
    • Graphics card (NVIDIA): NVIDIA GeForce® GTX 660 2GB
    • DirectX: 11 Compatible video card or equivalent
    • Online Connection Requirements: 512 KBPS or faster Internet connection
    • Hard-drive space: 60GB 

    I hope this information helps.

    /Atic 

  • as per EA NEVER FIXED THIS issue loads of people have this isssue and no fix has been issued.!! idiots
  • Anonymous's avatar
    Anonymous
    7 years ago

    same problem here

  • B26354's avatar
    B26354
    7 years ago

    Same problem here, started with the Kenobi update.

  • Following the recent Kenobi update the game on start-up appears to hang at the Battlefront 2 splash screen. Running on PC and Win 10.

    This is my experience …. could be different for you.

    Found that if you wait long enough it eventually loads correctly . Its disconcerting  … I have the urge to break out of the start up screen and re-boot or try something else … but all I have to do is just hold on!

  • Same problem here since Kenobi update. Thread bump, tried game repair and uninstall/reinstall, nothing works. Also having issues when I select a GA match, it will show the planet loading screen then just kick me back to main menu.

  • Hello! i have same issue since 2 days ago.  B4 that i played game in multiplayer no issues at all for about a week.  started story and got stuck in a loading screen trying to excape endor.  had to use task manager to close game after 1 hr.  Since then whenever i try to boot game i get the title screen with loading logo in upper right corner but it never moves past that even left it for 2 hours once.  What i have tried so far- clearing background processs, creating exceptions for everything in origin as well as the orgin exe and game exe in antivirus.  complete reinstall of game.  repair run on game files. uppdate drivers. even checked the documents settings as mentioned in another thread to see if it was resolution issue, but those settings are correct. complete reinstall of origin. still same issue running out of ideas! have attched my dxdiag to look at.  my cpu is borderline- amd athlon 860k but it was running game in multplayer with 0 issues b4 this. 

  • The5Virtues's avatar
    The5Virtues
    7 years ago

    I'm having this issue as well. I've got 200 hours logged on the game with no problem, but ever since they released Count Dooku I'm not able to get past the loading screen. 
    PC on Windows 10, computer exceeds the recommended specs.  I've tried repair, verifying, and even a full reinstallation with no success. At this point I'm wondering if I should just give up on ever being able to play the game again. ☹️

  • DYSPROssium's avatar
    DYSPROssium
    Hero (Retired)
    7 years ago

    Hello everyone!

    Just a heads-up, but there apparently is an issue in the game which causes the game on certain PCs to crash upon startup. They have fixed this in the upcoming patch (6 March), you can read more about that here.

    So your issue might be resolved by the next patch tomorrow! Be sure to check it after the update 🙂

  • hello i have the same problem as well could you check my DxDiag too every time i open the game it freeze at the loading screen and then shutdown please help 

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