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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
7 years ago

Re: End User License Agreement Keeps Popping Up (Dec 2018) Battlefront 2

I tried locating some workaround solutions for you in our Answers HQ and it doesn't look like anyone else has reported this specific bug.

When you go to Options in game and then to Account do you have Share Usage Data Enabled? I'm curious as to whether that's disabled which could be causing it to pop back up.

Does this happen if you go on a different Xbox Gamertag?

9 Replies

  • Share Usage Data is Enabled.

    And, when I log in with other Xbox Gamertags, they don't have an issue. It only affects mine.

    Which is @WoofWoofWolffe

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    That's a little odd, but it sounds like it's EA account specific then. It might be worth reaching out to our Live-Support team when you have a few minutes so they can pull up your account and just take a quick look to see if there is anything that could be causing this. Sorry for any trouble it's been causing and may the Force be with you.

    Here is how to get in touch with Live-Support

  • Okay, thank you for your help, Blueberry.

    I emailed Live Support and reported the bug.

    Best, 

    CommanderWolffee

  • WoofWoofWolffe's avatar
    WoofWoofWolffe
    7 years ago

    Update (May 2019):

    This problem still has not been solved, and I tried whatever the guy told me.

    I still log in to the game and have Star Cards, appearances, emotes, etc. reset, as well as Tutorial enabled. 

    I have no Arcade save progress and I participated in the May 4th event for Princess Leia's new "Princess" skin, but did not receive it like everyone else did.

    Is there another solution, without me losing my game data? I have played this game since Day 1 Launch.

    I am a Youtuber with 55K subscribers and 14 Million+ views (https://www.youtube.com/channel/UCu2OwSMtmGNzbN4EE5oBuuA?disable_polymer=true)

    and I play this game everyday. It would be great to have this fixed.

  • Hi @EA_Blueberry ,

    Thank you for arriving to help, once again! I really appreciate it.

    So you were right, that my email had not been verified yet for my EA account.

    Now it is verified, however, the EA User Agreement still shows up on my launch of Battlefront 2.

    Should I report another bug or is there another recommended course of action? Thanks

    /CommanderWolffee

  • Dannnytheman090's avatar
    Dannnytheman090
    6 years ago

    Dude! You're not alone I've been looking for someone with this problem aswell and it's driving me nuts. I've had this problem for about a year and I still havnt solved it, if you have could you please let me know. 

  • Dannnytheman090's avatar
    Dannnytheman090
    6 years ago

    Is there anyone else who is still getting this problem? Any other solutions? This solution has sadly not worked for me and it's making the game unenjoyable for me and is a huge effort every time I want to play it. I know for a fact that you all have the same problem as me since you have described it perfectly to what I'm also experiencing. Would really appreciate some replies on this issue. 

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