Forum Discussion
9 Replies
Share Usage Data is Enabled.
And, when I log in with other Xbox Gamertags, they don't have an issue. It only affects mine.
Which is @WoofWoofWolffe
- EA_Blueberry7 years ago
Community Manager
That's a little odd, but it sounds like it's EA account specific then. It might be worth reaching out to our Live-Support team when you have a few minutes so they can pull up your account and just take a quick look to see if there is anything that could be causing this. Sorry for any trouble it's been causing and may the Force be with you.
Here is how to get in touch with Live-Support Okay, thank you for your help, Blueberry.
I emailed Live Support and reported the bug.
Best,
CommanderWolffee
Update (May 2019):
This problem still has not been solved, and I tried whatever the guy told me.
I still log in to the game and have Star Cards, appearances, emotes, etc. reset, as well as Tutorial enabled.
I have no Arcade save progress and I participated in the May 4th event for Princess Leia's new "Princess" skin, but did not receive it like everyone else did.
Is there another solution, without me losing my game data? I have played this game since Day 1 Launch.
I am a Youtuber with 55K subscribers and 14 Million+ views (https://www.youtube.com/channel/UCu2OwSMtmGNzbN4EE5oBuuA?disable_polymer=true)
and I play this game everyday. It would be great to have this fixed.
- EA_Blueberry7 years ago
Community Manager
Hi, @WoofWoofWolffe
Have you verified the email for your account by logging into your account at profile.ea.com, Origin.com, or Help.EA.com?
If not, it leads me to believe that's what is causing to send you in a loop every time. Hi @EA_Blueberry ,
Thank you for arriving to help, once again! I really appreciate it.
So you were right, that my email had not been verified yet for my EA account.
Now it is verified, however, the EA User Agreement still shows up on my launch of Battlefront 2.
Should I report another bug or is there another recommended course of action? Thanks
/CommanderWolffee
Dude! You're not alone I've been looking for someone with this problem aswell and it's driving me nuts. I've had this problem for about a year and I still havnt solved it, if you have could you please let me know.
Someone helped me fix it!
Hey, for that EA license agreement thing my friend figured it out. You have to go to the "player data" on "my games and apps" and delete it for BF2. But when you re open the game your stuff will stay and the EA message goes away."
https://twitter.com/Desertfox1843/status/1212940461456932864?s=20
Is there anyone else who is still getting this problem? Any other solutions? This solution has sadly not worked for me and it's making the game unenjoyable for me and is a huge effort every time I want to play it. I know for a fact that you all have the same problem as me since you have described it perfectly to what I'm also experiencing. Would really appreciate some replies on this issue.
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