Don't bother contacting EA, if your child is not 13 it will not allow them online access, even if you change the age restrictions in settings, and it will take them nearly an hour to tell you this. The only way around it is for them to play on an account that has an age of 13 or above.
What drives me crazy is it allows my son to play the campaign, play Offline mode...same blasters, same violence, same explosions, etc. you get the point.
I am a bit on tilt right now because I just had an EA person over chat basically question my parenting. I should post the transcript here. Not that I thought Customer Support has any control, but I wanted to see what the reasoning was. If violence, then why allow my kids to play the campaign, or offline modes. If the crap that comes along with online play, that is why I have Chat disabled and all communication disabled for my kids. It is extremely frustrating.
Oh and here is the other thing. My son can play Apex....EA game. He can play that online, so this "care for the kids" thing is absurd and not true. Why is Battlefront, which is STAR WARS singled out? We can play Apex together, more violent, slow motion brutal deaths....
I should not be this frustrated, but it is driving me crazy.
ok.
The work around is to create a new EA & Xbox account. Add new User with Adult credentials and Online is then available.
