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EA_Ataashi's avatar
EA_Ataashi
Icon for EA Staff (Retired) rankEA Staff (Retired)
8 years ago

Re: Error Code: 1,510 (Cannot Open Crates)

Hey @ShennHidoor

If by any chance you chose "Report a bug" as your case topic? I'm asking, because such cases are sent to a special bug tracking queue and do not provide a response - I'm sorry for any confusion here ☹️

Coming back to your issue - your "The Cleaner" milestone progress still shows 2/3 collected even if you've got all of them, is that right? Can I ask on which platform are you playing?

Thanks!

/Ataashi

5 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    You are correct on both counts. I submitted my report as a bug under PS4 and BF II categories on help.ea.com, and although I have collected all three collectibles it only shows 2/3 on the "Salvager" milestone of that chapter so I can't claim the credits for that milestone.. I have completed, and been given credit for all chapters of the campaign, including Resurrection. I just didn't bother looking for the collectibles first time though.

    Thanks for getting back to me, I really appreciate it.

  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    No problem, @ShennHidoor

    We're aware of the issues with completing a few milestones in SWB2.

    I'll add your example to the already opened case.

    Thanks for providing the details!

    /Ataashi

  • Any chance someone can look at my similar issue? In my case, the game plays absolutely fine, however when I try to open a case, the game completely crashes. This wasn't always the case, but the issue has been persisting for a few months now. I have 18 cases sitting that I cannot open.

  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    Hey @NonToxic628

    Can I ask on which platform do you play? Also what kind of crates are stuck in your inventory? Daily crates, crates purchased from the store or maybe rewards for milestones?

    Many thanks for the answer!

    /Ataashi

  • I am playing on PC. Intel 3930k and a Radeon 290.

    It happens on every crate I try to open whether a daily crate or not. I currently have 18 crates sitting to be opened and all I have tried to open crash the game

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